Mercedes-Benz of Portland - Service Center

Not very informative Didn't explain exactly what they were going to do or ask what I didn't want done were going to do or ask what I didn't want done More

Excellent, as always. I have high expectations of this location based upon 24 years of outstanding service. These expectations were exceeded by Andy and his team who were I have high expectations of this location based upon 24 years of outstanding service. These expectations were exceeded by Andy and his team who were patient, professional and obviously motivated to ensure that my experience there was of the very highest order. I shall return without question and I would certainly recommend others to consider working with Andy and his team. More

Good Excellent Good costumer service Atienden muy bien y son éticos y profesionales Happy costumer son éticos y profesionales Happy costumer More

Good explanation of work to be done and prompt service. Auto was done in time promised. Auto was done in time promised. More

Absolutely terrible service, they damaged my vehicle during the recall repair. Lied about timeline and service and never responded to my call back requests. during the recall repair. Lied about timeline and service and never responded to my call back requests. More

He is very helpful & pleasant He accommodated on the service & payment He is very polite service & payment He is very polite More

He provided good service and communicated effectively The repairs went just fine and I was in and out quite quickly repairs went just fine and I was in and out quite quickly More

While experience is somewhat limited, have found any/all encounters very positive. Experience thus far limited to small parts purchase and Service. As noted above, extremely pleased with Service and Service encounters very positive. Experience thus far limited to small parts purchase and Service. As noted above, extremely pleased with Service and Service Advisor, Mark Tower. More

Very please with the dealership, enjoyed the gourmet coffee. I'm impressed with the service department, especially Mark and the gentleman at the service counter. coffee. I'm impressed with the service department, especially Mark and the gentleman at the service counter. More