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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,502 Reviews
Call Service Center (971) 340-4573

1,502 Reviews of Mercedes-Benz of Portland - Service Center

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March 16, 2024

It is my third time in a row doing service to my vehicle there. That's enough to say. More

by Maxi VG
Recommend Dealer
Yes
Employees Worked With
Bella
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Mar 18, 2024 -

Mercedes-Benz of Portland responded

And we couldn't appreciate your loyalty more, Maxi! Thank you for choosing to work with our team here at Mercedes-Benz of Portland.

March 15, 2024

I was pleased with the people there. There was a nice gentleman worked with me and he was very helpful. I wish I could remember his name More

by EMILIAMASSIH
Recommend Dealer
Yes
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Mar 15, 2024 -

Mercedes-Benz of Portland responded

Emilia, thank you for the review. We are thrilled to see that our team at Mercedes-Benz of Portland provided excellent support. Come visit our team again soon!

March 15, 2024

Bought my lease out and traded in another car- made full process easy! Thank you for the great help More

by DA2RUBIN
Recommend Dealer
Yes
Employees Worked With
Tien and finance
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Mar 18, 2024 -

Mercedes-Benz of Portland responded

Helping you was our pleasure! Thank you for thinking of Mercedes-Benz of Portland when you were ready to trade-in your lease. Until your next visit with us, enjoy!

March 15, 2024

The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family More

by EMILIAMASSIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Dale Acelar, Joseph Davis, Alvin Joswick
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Mar 15, 2024 -

Mercedes-Benz of Portland responded

Emilia, we're so happy to know you had an awesome experience at Mercedes-Benz of Portland. We appreciate your loyalty and look forward to seeing you again!

March 14, 2024

Awesome service, awesome people. Portland is the best service out of all of the 3 Mercedes in the area More

by MILANAHARI07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Mar 14, 2024 -

Mercedes-Benz of Portland responded

Hello! We truly appreciate the high praise and are thrilled to see that we were able to earn your support. Our team at Mercedes-Benz of Portland looks forward to providing you with excellent automotive service for years to come.

March 14, 2024

First class service and communication and also updates ! Excellent from start to finish when arriving and departing ! More

by HH III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Mar 14, 2024 -

Mercedes-Benz of Portland responded

Hello there! We provide first-class service and communication because our customers are truly the best in Portland. Until next time, safe travels and thank you for choosing Mercedes-Benz of Portland.

March 14, 2024

Bella the service advisor is very professional , proactive and great communicator, she helped me in getting a loaner and explained me the issues with my car which was a recall and few other service More

by roopesh.saplok
Recommend Dealer
Yes
Employees Worked With
Bella
Report | Print
March 08, 2024

Professional, courteous, very knowledgeable in their jobs They listen well, and provide direct answers to questions. They also project liking their jobs, M-B of Portland, and Daimler. More

by JOHNBRATTON29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service. Forgot her name. She was excellent to work with.
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Mar 11, 2024 -

Mercedes-Benz of Portland responded

John, we appreciate your kind words about our team at Mercedes-Benz of Portland. We strive to provide professional and knowledgeable service for all our customers. Thank you for choosing us!

March 07, 2024

The service on the car was good. It's just that every time I request a loaner car I can never get one but someone else is getting one, it's always questionable More

by RSTEPHNEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cecelia
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Mar 07, 2024 -

Mercedes-Benz of Portland responded

Hello, we appreciate your feedback and are glad to know you were satisfied with the service on your car. We understand how important a loaner vehicle can be during servicing times - ahead of your next visit, we encourage you to reach out with this so we can better accommodate this need.

March 06, 2024

Everything went very smoothly and efficiently. Camryn was very pleasant to work with. You go girl! More

by JAMESPDEWEESE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Camryn, she was awesome
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Mar 07, 2024 -

Mercedes-Benz of Portland responded

Thank you for sharing this short and sweet shout-out for our team member, Camryn! We will be sure to share your review with her, and hope to have you back for any future needs.

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