Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Portland
Portland, OR
2,403 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,403 reviews
November 07, 2024
Folks are quite responsive and professional John went over and beyond in helping deliver the car ! over and beyond in helping deliver the car ! More
by EQEOwner
Verified Customer
November 04, 2024
Very clean, staff were professional. My service was done quickly and I've had no issues since. 10/10 would visit again. My service was done quickly and I've had no issues since. 10/10 would visit again. More
by CKEYSER90
Employees Worked With
November 04, 2024
I was unhappy with the condition my car was left in after my last repair. my last repair. More
by CIAOENRICO
Employees Worked With
November 03, 2024
Fine service. Difficult to communicate with. Ultimately very professional but a very busy store so understand that when the phone rings answer it. Good job getting Difficult to communicate with. Ultimately very professional but a very busy store so understand that when the phone rings answer it. Good job getting our issue solved. More
by David
Employees Worked With
November 02, 2024
They were helpful, accommodating. Saved more money. I already had a loan and they got me a better one on my terms. I also need to thank them again. I drove 5 hours and wasn't disappoi Saved more money. I already had a loan and they got me a better one on my terms. I also need to thank them again. I drove 5 hours and wasn't disappointed. GOOD JOB More
by JBIVISON
October 31, 2024
The people es very friendly an helpful to help people to get the price and the car get the price and the car More
by baltazar1972
Employees Worked With
October 30, 2024
I mentioned brake squeak for my new car’s first service. The answer was that all AMG package brakes squeak. Not a good answer for a car in that price range. The service was quick but there used to be a comp The answer was that all AMG package brakes squeak. Not a good answer for a car in that price range. The service was quick but there used to be a complimentary car wash and vacuum with the service at this dealership. When I received my car back none of that was done. Not a 5 star experience anymore. More
by JENS.PRUSSNAT
Employees Worked With
Madison
October 28, 2024
As a loyal customer for over 25 years, my last encounter with your service advisor, Mr. McQueen, was unsatisfactory. His overall attitude was arrogant and unhelpful. Additionally, my vehicle has experience with your service advisor, Mr. McQueen, was unsatisfactory. His overall attitude was arrogant and unhelpful. Additionally, my vehicle has experienced a water leak on the passenger side during a recent rainstorm in spite of service work in late July which was supposed to have prevented this. More
by JPMEURER1
Employees Worked With
October 28, 2024
Abigail was so helpful with everything. She was very attentive when i expressed concerns. She provided detailed information when speaking to me about all the different services. Great commu She was very attentive when i expressed concerns. She provided detailed information when speaking to me about all the different services. Great communication skills!! More
by Yesi Rojas
Employees Worked With
October 28, 2024
I like the dealership but I don't like the accessibility to talking to someone. It also took a long time to diagnose and fix my car. The repair was good though and there are good people working there. to talking to someone. It also took a long time to diagnose and fix my car. The repair was good though and there are good people working there. More
by FRANKLIN.CROW
Employees Worked With
