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Mercedes-Benz of Portland
Portland, OR
2,357 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,357 reviews
April 23, 2019
Terrific Customer service was amazing everybody was helpful and kind made buying the car super easy no stress added I’d recommend them to anyoneThank you for t Customer service was amazing everybody was helpful and kind made buying the car super easy no stress added I’d recommend them to anyoneThank you for the amazing help More
by rupp84
Verified CustomerEmployees Worked With
April 16, 2019
Always there to help Quick and easy to buy a vehicle and very helpful staff with all your questions and needs. Definitely will buy again from them in the future. Quick and easy to buy a vehicle and very helpful staff with all your questions and needs. Definitely will buy again from them in the future. More
by DANNHEN
April 11, 2019
WORIST OF WORIST DEALER On April 5th 2019 I conetected Mercedes Benz Of PORTLAND asking about 2016 E 350 that I saw on their website, happened to be still available and went On April 5th 2019 I conetected Mercedes Benz Of PORTLAND asking about 2016 E 350 that I saw on their website, happened to be still available and went down met with a sales person by the name of Nikki, She took me down stairs to see the car, we found it and test drove, since they require buyer to test drive, I even tho I own the same car 2 yrs older. I told Nikki the price is too high and she asked me what I wanted to pay I told her my price and she said ok, and asked me to sign a payer that I will buy the car after it pass inspection and I did at the same time i told her make sure the car Comfort Box is there since I didn’t see it on the trunk, she told me she will find it. On the 4/ 10/ 19 I pm I was scheduled to take the car outside inspection and if it pass I will buy it for $28k what they agreed, but when texted Kikki to let her know I will come at 1pm and make sure the Comfort Bix is there she responded the by saying Comfort Box will cost you $235 and I can order it for you, when I told her that was part of the deal, she said we already give the car for $8000 less then their asking price,but few minutes later the manager called and said they are not selling the car for what the price they agreed before. I have text msg that exchanged from with Nikki prove them wrong Very dishonest dealer and shady business practice. This is the 2nd time I was screwd over by this dealer. 2 yrs ago when I bout my E-350 with only 14k miles my sunroof was not working properly they couldn’t fix it after they had my car for 3 days but even my car was under warranty I end up paying out of my pocket to fix it. So BUYERS BE AWARE! More
by baba1234
Employees Worked With
Chan Saechao
April 03, 2019
Actually enjoyed buying a car Went to buy a used car from MBoP and wasn't expecting to be treated so well, I may as well have been buying a brand new Mercedes! The entire staff was Went to buy a used car from MBoP and wasn't expecting to be treated so well, I may as well have been buying a brand new Mercedes! The entire staff was friendly, the building is very nice all around the best experience ever, If I had the money I would leave a vehicle from MBoP just so I could have an excuse to visit them, that's how great my used car buying experience was. Thanks for taking care of the little guy, I'll be back when I'm on top! More
by johnnypulliam
April 03, 2019
Enjoyable experience I'm a man of small words. It was a very friendly and rewarding and fun experience and a nice addition to my bucket list. I'm a man of small words. It was a very friendly and rewarding and fun experience and a nice addition to my bucket list. More
by Larry
April 02, 2019
Great and very fast process! Chan Saechao is the man there. Emailed him on an interest in buying a c300 and within a one week span got the deal done very good guy. The experience Chan Saechao is the man there. Emailed him on an interest in buying a c300 and within a one week span got the deal done very good guy. The experience at the dealership was smooth didn't have to negotiate in person did it all over phone if you come here ask for Chan!! More
by jsix
March 27, 2019
In & Out Very helpful and convenient. Felt like I spent the least amount of time possible and was on my way with a beautiful new car. No hassle. Very helpful and convenient. Felt like I spent the least amount of time possible and was on my way with a beautiful new car. No hassle. More
by BRYAN MORRISS
Employees Worked With
Thomas Maddux
March 26, 2019
Wonderful Sales Team It was a very No Pressure buying experience, I would highly recommend them to all my friends and family. My first time buying a Benz - love my new car It was a very No Pressure buying experience, I would highly recommend them to all my friends and family. My first time buying a Benz - love my new car!! More
by PAULASACCOUNT
March 26, 2019
New car All experiences at the dealiship was excellent. All very knowledable and Curtious. made the leasing a very positive experience. Real pros all the way All experiences at the dealiship was excellent. All very knowledable and Curtious. made the leasing a very positive experience. Real pros all the way around the company dealership. More
by LARRYVOCKLER
Employees Worked With
Other Employees :
Chuck Haga, Keith Diffenderffer, Thomas Maddux
March 25, 2019
GLC 300 New car purchase Initially on entering the dealership, we weren't greeted by anyone, despite catching eye contact with several people. We were left unattended for quit Initially on entering the dealership, we weren't greeted by anyone, despite catching eye contact with several people. We were left unattended for quite some time wandering the floor. The experience needs to be special from the second you enter the dealership, to the second you drive off in your new car. Maury was incredibly patient with us, showing us car after car on the lot. A tremendous experience on that front. Dale was great getting a deal for us, as this was unprompted. Disappointed that this was instead of the offer that we had been made already. This wasn't pointed out until it came to signing the paperwork. More
by KMCPHUN
