Mercedes-Benz of Portland

I recently purchased a 450 GLE from Mercedes-Benz of Portland. The entire experience was exceptional from start to finish. John took the time to understand what I was looking for and helped me find the Portland. The entire experience was exceptional from start to finish. John took the time to understand what I was looking for and helped me find the perfect car. Great communication all the way around. More

Better than average service experience. Love my service advisor..she is so knowledgeable and thorough. Thank you Love my service advisor..she is so knowledgeable and thorough. Thank you More

My experience had its challenges, but I want to commend the entire team for their professionalism, curiosity, and communication throughout the process. Their attention to detail and effective communication the entire team for their professionalism, curiosity, and communication throughout the process. Their attention to detail and effective communication transformed what could have been a disappointing transition into a very positive experience, despite the uncontrollable circumstances. Thank you! More

Awesome. Service rep was efficient, friendly, professional, knowledgeable. I appreciated that he noticed a small dent and let me know about dealer services to Service rep was efficient, friendly, professional, knowledgeable. I appreciated that he noticed a small dent and let me know about dealer services to easily fix it. There seems to be a lot of turnover and ad advisors there, I hope you’re able to keep him! More

Very Friendly, fast and very knowledgeable. Kept me updated and got me out very fast. Kept me updated and got me out very fast. More

They dealership was clean, professional and everyone was very respectful in our process of choosing which car was best for our family! very respectful in our process of choosing which car was best for our family! More

I appreciate the great services. I've been getting from you guys, All of my. Maintenance work have been done in a professional mannor . I've been getting from you guys, All of my. Maintenance work have been done in a professional mannor . More

Palmer, our salesman, Rebecca in service and Brad in finance were courteous, professional and helpful from the moment we arrived until we left.. finance were courteous, professional and helpful from the moment we arrived until we left.. More

John Frentsos is the finest luxury car salesman I have ever met. He is a true professional. Mylee was excellent to work with, thorough and very friendly. All in all, a first class experience. ever met. He is a true professional. Mylee was excellent to work with, thorough and very friendly. All in all, a first class experience. More

Charged $600+ for labor but did not fix issue (only fixed one ABS sensor, MB directive is to always replace all four); had an appointment at 8:30, did not even look at the car until 11:00 even after I explai one ABS sensor, MB directive is to always replace all four); had an appointment at 8:30, did not even look at the car until 11:00 even after I explained I would would be waiting; gave incorrect information about at least one issue (said car was not drivable; it was. Said it would not shift out of 1st gear, it did) Communication was not accurate on multiple occasions. More