Mercedes-Benz of Owings Mills

Sales agent went above and beyond the call of duty in providing sales assistance. Although there were several challengin hurdles to overcome to make a sale. Cedric never failed to show continued enthusia providing sales assistance. Although there were several challengin hurdles to overcome to make a sale. Cedric never failed to show continued enthusiasm in the prospect of closing the deal. I appreciate his diligent work and his gracious patience, and will highly recommend to anyone seeking to purchase a car to visit R&H Motors and specifically sales agent Cedric Lee. Sincerly Ted Alford More

I was referred to Mr. Lee by a previous customer who praised his knowledge and professionalism in the business and assured me that I would not walk away unhappy with my car buying experience if I dealt praised his knowledge and professionalism in the business and assured me that I would not walk away unhappy with my car buying experience if I dealt with Mr. Cederic Lee. As I was told, it was the most pleasant experience i have ever had purchasing a vehicle. I am soooo happy with my vehicle and so is my family. I love the smooth ride of both my car purchasing experience as well as the operation of the vehicle. There should be more people like Mr. Lee who goes the extra mile to explain everything to you and make sure you are comfortable with your decision. Thanks again!!!!!!! More

It was a pleasure to work with Cederic this was my second time working with him and I will defiantly refer my friends and family to him. Everyone at the dealer was very helpful and made my car buying experi time working with him and I will defiantly refer my friends and family to him. Everyone at the dealer was very helpful and made my car buying experience an good one. There was great professionalism and quality service. More

They just don't want to do business with you once they hear you want to negotiate. It's either their way or the highway. I dealt with Michael Boesenberg. We came to lease a C300. They had a deal for $459 hear you want to negotiate. It's either their way or the highway. I dealt with Michael Boesenberg. We came to lease a C300. They had a deal for $459 a month 0 down, and $359 a month with 4500 down. I told him I was interested in getting the $359 but with 0 down + tax and tags. He said it was impossible (right they on the spot without checking any numbers) and that was it. He didn't try to say or do anything else he let us walk out right after these words. We also heard similar things from other people that R&H does like to negotiate. Oh, well, I got mine from Mercedes Benz of Baltimore for $386 a month + tax + tags. More

George was an outstanding salesperson reflecting all the characteristics one would expect for superb customer service. He was patient with my decision making process, knowledgeable about the vehicles and v characteristics one would expect for superb customer service. He was patient with my decision making process, knowledgeable about the vehicles and various attributes of each, candid about potential drawbacks, and had a willingness to go beyond the call of duty to satisfy the customer. Over a couple of weeks of determining whether I should purchase a used or new vehicle, George addressed my questions and concerns and never once appeared to be pushy or judgemental about my final selection. He continued to express his interest in making me happy and safisfied with my final choice. I learned alot about the various models from him and I'm confident that I made the right decision to purchase a new Mercedes....without my usual "buyers remorse". More

Cedric Lee was the best dealer I ever worked with. He was patient and trust worthy while helping me find the car of my dreams. He also used his global connections in an effort to find my the lowest price in patient and trust worthy while helping me find the car of my dreams. He also used his global connections in an effort to find my the lowest price in America.I love my new C Class!!(Thanks Cedric!!) More

My husband purchased a vehicle from Cederic a few months ago, and we were impressed with his proffesionalism. He was straightforward and easy to work with. I have an older Mercedes and cederic was kind enou ago, and we were impressed with his proffesionalism. He was straightforward and easy to work with. I have an older Mercedes and cederic was kind enough to help me in the service department. He also introduced me to the paint guy Ray who did a remarkable job in fixing the scratches on my car. Thanks again guys More

I purchased a 2006 Mercedes cls 500 from r&h a few months ago. my sales consultant was Cedrick lee. he was an absolute pleasure to work with. we looked at several dealership and ced got us the best price. af ago. my sales consultant was Cedrick lee. he was an absolute pleasure to work with. we looked at several dealership and ced got us the best price. after the sale ced personally delivered two key chains and a mug as a gift for purchasing the car. to sum up the experience memorable! More

I had a great experience with R&H Motor Cars Ltd. My representative was very knowledgeable and I am very pleased with my Mercedes Benz ML350. He provided the make, model, color and options that I reque representative was very knowledgeable and I am very pleased with my Mercedes Benz ML350. He provided the make, model, color and options that I requested exactly - and in precisely the price range I was looking for. I was very pleased with him and would recommend him unequivocally. More

My name is Mrs. Moore. This is my first experience purchasing a vehicle from Mercedes Benz. The experience was good. The atmosphere was not very pushy. There was a pleasantness about the staff. The ve purchasing a vehicle from Mercedes Benz. The experience was good. The atmosphere was not very pushy. There was a pleasantness about the staff. The vehicle technicians were very cooperative also. Mrs. Jones reained pleasant the entire time. Mrs. Jones escorted me to the gas station and even got out in the rain to pump gas in my vehicle. She is definitely not afraid to get her hands dirty. I would reccommend this salesperson and dealership to anyone. Thanks, More