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Mercedes-Benz of Orange Park

Jacksonville, FL

4.7
223 Reviews

7018 Blanding Boulevard

Jacksonville, FL

32244

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223 Reviews of Mercedes-Benz of Orange Park

November 20, 2013

It was convenient, efficient and the repair was completed without my losing any work time. Daniel was very knowledgeable and eager to help me with the brake light problem. More

by Sandybeh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 10, 2013 -

Mercedes-Benz of Orange Park responded

We are happy to hear that Daniel was able to meet your expectations and provide you with excellent service. Thank you for your feedback.

November 19, 2013

Ted Kypreos, the service adviser is always very helpful and friendly as always. The work was completed very quickly. My vehicle was repaired and I am happy. More

by bencrumley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Kypreos
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

That’s wonderful to hear! I’m delighted you had a great experience in the past. Please be assured in knowing that we will continue to provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Debbie Mills, General Manager, Mercedes-Benz of Orange Park.

November 19, 2013

I certainly appreciate and enjoy the fine service at a Mercedes Benz , orange park. And the complimentary valet service to pick up my car in Tallahassee, FL is absolutely perfect. My friends are duly More

by Bevron
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted kypreos
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

Thank you! It is our pleasure to continue to provide you with exemplary service here at Mercedes-Benz of Orange Park. I’m delighted you had a wonderful experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Debbie Mills, General Manager.

November 19, 2013

Finished in time promised. Paul was very courteous. He took care of my problem with ease. Because of Paul, I will continue to use this service. More

by EasyErv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul in Service Department
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

Thanks for your business in the past, and for your pleasant remarks regarding Mercedes-Benz of Orange Park. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Debbie Mills, General Manager.

November 19, 2013

Paul Sanders, my Service Advisor was great! Service people were nice and efficient! My car was quickly taken in but unable to find cause of noise that sounded like squeaking suspension. Will monitor. More

by fast123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sanders, Service Advisor
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers here at Mercedes-Benz of Orange Park. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Debbie Mills, General Manager.

October 08, 2013

After owning a 2014 C250 for 10 days, the fuel pump went out, I was stranded on 295, but, picked up fairly quickly by Roadside Assistance. I was promised to have a loaner car, it was promised to be dropped More

by PatCramer64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

Thank you for your feedback. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Debbie Mills, General Manager at (904) 777-5900, or via email at debbie.mills@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Debbie Mills, General Manager.

August 31, 2013

I could go on and on about my amazing experience with this dealer, but to sum it up.. simply the- Best of the Best - all the way around! Mercedes Benz of Orange Park has mine and my family's business lif More

by ToniKara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Mong, Armandi Hajdini and Jeff Bender
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

We look forward to welcoming you now to the Fields Auto Group family with our new ownership! We also look forward to ensuring you continue to receive only the highest level of customer service with every visit. If there is any way we may further enhance either your ownership or experience with us, please feel free to reach out to me directly. Kind Regards, Debbie Mills, General Manager, Mercedes-Benz of Orange Park.

August 03, 2013

LIARS, CHEATERS, STEALERS They will tell you anything LIARS, CHEATERS, STEALERS They will tell you anything to sell you a car! Once you sign the papers, heck before then, you're just another dollar-si More

by ABenzLover4ever1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Armandi, Mary Maron and Jeff Bender
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

Thank you for your feedback. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Debbie Mills, General Manager at (904) 777-5900, or via email at debbie.mills@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Debbie Mills, General Manager.

May 05, 2013

I traded my 2006 Mercedes 500SL for an 2012 Audi A5. I first saw the Audi on eBay motors and when it did not sell at auction, I contacted the dealer to see if it was available and talk about pricing. I l More

by Nlewandowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Mong
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

That's certainly what we strive for here at Mercedes-Benz of Orange Park! Thank you for both your kind words and your business in the past. We're now part of Fields Auto Group and we will continue to provide the great experience you're used to. If there is anything further we may do to enhance the quality of your ownership or experiences, please let me know. Sincerely, Debbie Mills, General Manager.

July 11, 2011

Ms. Dallas was very professional and informative. My vehicle was ready when promised. No issues were encountered.Spening money has never been more pleasant. I was very pleased. More

by jaxman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Dallas
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

Thank you, that’s the type of 5-star experience is what we strive to provide on every visit. I’m glad we were able to provide this for you in the past. We are dedicated to continuing you receive only the best in customer service. Kind Regards, Debbie Mills, General Manager, Mercedes-Benz of Orange Park.

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