Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Scott was the most helpful service rep I’ve ever worked with at any Mercedes. We appreciated his honesty and ability to clearly explain the issues. Will make a point to return to Mercedes of Orange Count with at any Mercedes. We appreciated his honesty and ability to clearly explain the issues. Will make a point to return to Mercedes of Orange Count if and when it’s needed. More

Respectful and helpful throughout the entire process. Eager to ensure I received the best service. Eager to ensure I received the best service. More

Best experience I could have ever asked for! Chris Taccetta was amazing to work with and the experience was top notch! Chris Taccetta was amazing to work with and the experience was top notch! More

The quality of service I received not only for my car, but for myself as a client was above from beyond expectation. but for myself as a client was above from beyond expectation. More

A beautiful and very clean facility. Sales department, service department, ..., all very nice people to deal with. The coffee machine needs a maintenance job, though! Sales department, service department, ..., all very nice people to deal with. The coffee machine needs a maintenance job, though! More

Customer service has been amazing from start to finish in terms of timeliness to repair and extra attention to customer service with a free shuttle. I will state that the estimates need to be much more clear terms of timeliness to repair and extra attention to customer service with a free shuttle. I will state that the estimates need to be much more clear of total end price. I received an estimate and the final coat ended up being $600 more than I expected. The representative took extra time to go through each itemized charge to explain the cost breakdown, which was very thoughtful. Great news is my car is fixed, spotlessly clean, and back with me sooner than expected. More

I found everyone involved, from front desk to pickup to be informative, polite and very accommodating. be informative, polite and very accommodating. More

I had an exceptional experience at the Mercedes Benz service center, all thanks to Scott! His professionalism and expertise were evident throughout the entire process. He went above and beyond to addres service center, all thanks to Scott! His professionalism and expertise were evident throughout the entire process. He went above and beyond to address my concerns and ensure my car was in top-notch condition. I highly recommend Scott and the Mercedes Benz service team for their outstanding service and customer care. A truly satisfied customer! More

Caiya as always was very supportive and explained everything about my service. Service technician did a great job as well, and the video review is a great touch. everything about my service. Service technician did a great job as well, and the video review is a great touch. More