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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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September 10, 2023

Just to do factory recall they took 12 days after I call them several time More

by AONEWHOLESALEINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Cares about their clients, trustworthy and courteous. Always keep in touch and update as needed More

by ZCDYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

The service department is headed by a true master technician. My 15 year old Mercedes is getting harder to keep in tip top shape because of difficulty in finding parts and the expertise of mechanics More

by HAROLDAKSELRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Was in for 10k treatment and a recall. Had loaner car ready. All service was done same day but couldn’t get back to pickup cat by closing. Picked up next morning. Was out in less than 10 m More

by BALFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
September 01, 2023

Everyone is always very friendly, I'm happy with the service dept. I have never had any problems. More

by LTKARINCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman, Caiya Davis
September 01, 2023

The entire maintenance process was a pleasure. The service and loaner experiences were handled expertly. More

by JOHNDAGOSTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

MBOC is an outstanding dealership, upholding the high quality standard of MB across our area. Spotless, efficient and the MB pedigree upheld, MBOC can be fully entrusted with sales and service. More

by carolynrich26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Frankie is the best, Chris is the best salesperson. Technicians are great at what they do. More

by BOB.FITZPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Orlando, is world class. His service is incredible. His team rocks! 5 stars forever, yea More

by AMANDAORMEZZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando , Caiya Davis, Frank Scott, Walter Pensa
September 01, 2023

Polite, courteous, clean and efficient. This dealership is client oriented and has an amazing staff. More

by DON1947MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
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