Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Great dealer very accommodating service and sales are great they explain everything step by step to you great they explain everything step by step to you More

Sam and Michael did a great job! !! Fest and professional services! This was my fastest car purchase ever! !! Fest and professional services! This was my fastest car purchase ever! More

Frankie was a wonderful service representative. He clearly explained a difficult situation to a woman who is older…but knowledgable….worried yet assured I was pursuing the correct action. ..friend He clearly explained a difficult situation to a woman who is older…but knowledgable….worried yet assured I was pursuing the correct action. ..friendly but in charge. More

I purchased my MB from another dealer, but MB of Orange County and their service staff treats me like family. There has never been a request which they were unable to accommodate. I am a customer for life. County and their service staff treats me like family. There has never been a request which they were unable to accommodate. I am a customer for life. More

Very poor customer service. Made appointment 3 weeks and after delivering the vehicle no one looked at it for 5 more days, If can't deliver appointment on time maybe get in t Made appointment 3 weeks and after delivering the vehicle no one looked at it for 5 more days, If can't deliver appointment on time maybe get in touch with customer to change the date instead of coming up with all kinds of stories. More

Salesman was very nice place was very clean but I thought the prices was a rip off sorry to say the prices was a rip off sorry to say More

It seems that no matter how minor a problem I had, I walked out with a big bill for all kinds of problems. This time it was $6000 for a car with a KBB value of $2700 - 4000. Neither warrants the investm walked out with a big bill for all kinds of problems. This time it was $6000 for a car with a KBB value of $2700 - 4000. Neither warrants the investment. I just took the car home (made it safely) and now I own a new car. So my feedback doesn't really matter since we won't be using the old MB so we won't need service. everybody was always nice and all that but owning this car with 143,000 (my mother in law got 240,000 out of hers) on it should have lasted longer than it did. It's about the car not about the service people. This is no reflection on Frankie. So thanks for everything. Happy trails. More

Top notch service and communication. Omar was excellent, and contact was professional, timely, and much appreciated! Omar was excellent, and contact was professional, timely, and much appreciated! More

Bead services, waited for appointment for over three weeks and when dropped my vehicle they didn’t touch it for 5 more days and came with all kinds of stories. weeks and when dropped my vehicle they didn’t touch it for 5 more days and came with all kinds of stories. More

Excellent and timely services under emergency circumstances that put me back on the road. Thanks for that! circumstances that put me back on the road. Thanks for that! More