Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Account representative, Josephine Nikolla was very helpful to help me select my car. Will go back to the dealership for my next car. helpful to help me select my car. Will go back to the dealership for my next car. More

I always leave with a big smile because of the great and courteous service! Everyone is an expert. The Place itself is so calming that I don’t mind waiting around for my car to get serviced. courteous service! Everyone is an expert. The Place itself is so calming that I don’t mind waiting around for my car to get serviced. More

They’re willing to work with me and my poor credit score they have spirit and compassion they have spirit and compassion More

I asked for tires in advance, had to wait two days for them and I asked for an estimate on a scratch repair. I learned the price (which I never was told nor did I approve) when I picked up the vehicle. them and I asked for an estimate on a scratch repair. I learned the price (which I never was told nor did I approve) when I picked up the vehicle. More

Service was great from beginning to end. Very attentive and thorough. Kept me updated on the status of my vehicle. Very attentive and thorough. Kept me updated on the status of my vehicle. More

Mercedes benz of Orange County has always been excellent. The staff and customer service has always been pleasant. Very professional and friendly. I especially like to thank Caiya and Omar for always being t The staff and customer service has always been pleasant. Very professional and friendly. I especially like to thank Caiya and Omar for always being there for me. I'd also like to thank Walter and Thomas and my good friend Eric!! More

I have been very please with the services I have received for the last 4yrs. no. 1 for the last 4yrs. no. 1 More

Trustable knowledge sales people They help me to find the perfect vehicle for my purpose. the perfect vehicle for my purpose. More

Service managers are very professional And very easy to schedule appointment and get a courtesy car. However, it seems I've noticed it gets longer to get my car back every time I have maintenance done. I schedule appointment and get a courtesy car. However, it seems I've noticed it gets longer to get my car back every time I have maintenance done. I do recommend location. More

Caiya Davis was very rude and unprofessional. She kept telling me throughout my visit that they close soon and then that they close in an hour. I requested to speak to a manager several times. Ca She kept telling me throughout my visit that they close soon and then that they close in an hour. I requested to speak to a manager several times. Caiya Davis just ignored my request. I had to walk over to a sales person to ask for help in dealing with this situation because Caiya Davis was very dismissive and gave me a lack of information pertaining to my vehicles repairs and warranties. I would definitely like to speak to the General Manager about my visit on Saturday, October 14,2023. More