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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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November 16, 2023

My service was excellent. I have always had very good service at this dealership. My latest was no different. The staff delivered on every promise. More

by CVLLEWELLYN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
November 14, 2023

I appreciate the fine service on my R-350 Mercedes, thanks to Frank DeVita and his team More

by LARRYR2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Efficient and courteous service. Blah blah blah why tf insist on 15 words? This is the stupidest customer service survey ever. More

by JHOUGH1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
November 14, 2023

Excellent services, would continue to do business here. Would definitely recommend people to use their services. More

by BL514_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
November 13, 2023

I have been pleased with the service for two years nothing to complain about. Thank you More

by amanley6851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

It was Hard to reach the service center so you know the condition of uour vehicle More

by GARLANDS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Good communication, pleasure to deal with no surprises. Happy to do business there. The loaner was a brand new car , very nice. More

by d_deponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
November 08, 2023

Scotty was amazing! Thank you for all the effort & accommodations. It was a pleasure working with you. The work was exceptional. More

by kaplankwok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Frank Scott
November 04, 2023

Not good slow hard to pin down did not make us a priority even though I was hospitalized during nearly 3 weeks they had the car took them 2 days to return car after it was finished More

by WBE1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

Omar was terrific, covered everything perfectly. I think he is an asset to the company. More

by JACKAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
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