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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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November 22, 2023

Great service provided for my 3 Mercedes over the last few years. Their Chief tech is extremely knowledgeable on the newer cars and the older classics (like my SL55 Kompressor). I’m fairly certain my ne More

by HAROLDAKSELRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

We have, my daughter and I had terrible service since the beginning, just recently my repair was good More

by JSGMASSAGE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Tzimoulis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
November 21, 2023

Good service dept. reps. timely completion of service. Mr. Devita spoke to me only for 10 sec, More

by AGK1311
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl at service dept front desk was excellent. My talk with Mr. Frank Devita was for 10 sec. only.
November 20, 2023

Mercedes Benz of orange county is somewhere I would recommend to everyone I know to buy their vehicle and get service. More

by CMALCOLM1032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
November 19, 2023

NEVER AGAIN, NEVER AGAIN, NEVER AGAIN, NEVER AGAIN, NEVER AGAIN, NEVER AGAIN, NEVER AGAIN, NEVER!!! More

by MICHAELANDJULIEJARVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
November 19, 2023

I've been trusting Mercedes-Benz of Orange County with my vehicle for the past few years! Totally professional and always understanding. I Totally recommend them. More

by MCABAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott B
November 18, 2023

Scott is not only very knowledeable, very detailed on explaining the service being performed on my C300. Provides sound recommendations that helps me decide the best maintenance needs. More

by ABEXPRESS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
November 18, 2023

Chris was extremely helpful and continuously communicated every step of the purchasing process. Everyone at the dealership was friendly and helpful. They expedited my purchase and made the entire experience More

by akazzolina
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

My main man Omar was excellent. Same with Frank and Caiya. Always a pleasure, thanks More

by AKIENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
November 16, 2023

Very kind they are always ready to work around your schedule an always put the customer first it's very comforting to know that when Leave all you car Issues will be addressed and corrected More

by MRDIAMOND01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
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