Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

I would give 4. 5 if I could. Service is good and professional, but when I replied to the Mobile ASR Approval, it did not go through. 5 if I could. Service is good and professional, but when I replied to the Mobile ASR Approval, it did not go through. More

After a mix up, the representative was able to set me up correctly. Mr. Martinez was very professional as well as friendly. I especially appreciated the video presentation of the inspection on my vehicle. correctly. Mr. Martinez was very professional as well as friendly. I especially appreciated the video presentation of the inspection on my vehicle. If I were shopping for a vehicle, I would definitely choose this dealership! Thanks again! More

Very satisfied overall. The service status email system does not update which needs to be fixed. The service status email system does not update which needs to be fixed. More

Always great service and honesty. The team was great and helped me complete my service way before it was promised. Great work, the car looked great and ran extremely well. The team was great and helped me complete my service way before it was promised. Great work, the car looked great and ran extremely well. More

Outstanding, beyond my expectations. For sure will come back again. Thank you for the great service For sure will come back again. Thank you for the great service More

Frank Devita is the best! He is a pleasure to work with! Really appreciated the shuttle service. He is a pleasure to work with! Really appreciated the shuttle service. More

Frank and his entire team there were amazing I pulled in with an issue and they immediately addressed the problem and had mechanics fixing it, I was out the door within the hour. Many thanks to all the sta with an issue and they immediately addressed the problem and had mechanics fixing it, I was out the door within the hour. Many thanks to all the staff. ! More

Scott was amazing when it came to handling my insurance claim. Very professional and made sure I was made aware of the status of my vehicle in a timely manner. Couldn’t be any more grateful. claim. Very professional and made sure I was made aware of the status of my vehicle in a timely manner. Couldn’t be any more grateful. More

Omar was absolutely amazing! He was a pleasure to deal with and a complete asset to Mercedes! He was a pleasure to deal with and a complete asset to Mercedes! More

Timely and courteous responses with detailed and diligent updates. The team was very easy to work with. updates. The team was very easy to work with. More