Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
666 Reviews

666 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Sort by
February 23, 2024

I wanted the job done correctly! I highly recommend Omar Martinez. His work is well explained. I trust that you will do a great job because you are completely reliable and you educat More

by Gilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
Other Employees : Omar Martinez
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your recommendation! We're glad to hear that Omar Martinez provided you with such reliable and informative service at Mercedes-Benz of Orange County. Ensuring that the job is done correctly and educating our customers about their cars is our priority, and we're delighted that Omar's work was well-explained and trustworthy. Regards, Michael Hill mhill@benzelbusch.com

February 22, 2024

Scott is the best & always helpful. Also, it ewas easy to schedule the appointment & everyone is welcoming More

by MILLIGRAMEVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided you with excellent service! Regards, Michael Hill mhill@benzelbusch.com

February 22, 2024

Beautiful updated showroom, Nice pepole very professional with Courtesy service. And very good communication during the process More

by CYLEIBOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Scott
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at our beautiful updated showroom at Mercedes-Benz of Orange County. Regards, Michael Hill mhill@benzelbusch.com

February 22, 2024

Always have had a good experience here . This is the third vehicle through this dealership. Been to other MB dealers but we keep coming back here more Staff helpful polite and custome More

by steve@theheidtagency.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Paccione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your continued loyalty! We're thrilled to hear that you've consistently had good experiences with Thomas, Michael, and the team at Mercedes-Benz of Orange County. Building long-lasting relationships with our customers and providing excellent service is what we strive for, and we're delighted that you've chosen us for your third vehicle purchase. Regards, Michael Hill mhill@benzelbusch.com

February 18, 2024

Very courteous, customer service very high, handles the issues on a timely manner, friendly, definitely would recommend to others. More

by HIKINGSTAR727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
Other Employees : Omar
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're delighted to hear that Omar provided you with such courteous and high-quality customer service at Mercedes-Benz of Orange County. Ensuring that issues are handled in a timely manner and maintaining a friendly demeanor are top priorities for us, and we're glad that Omar exceeded your expectations in these areas. Regards, Michael Hill mhill@benzelbusch.com

February 16, 2024

Thorough. Always transparent; never impatient. Carries the brand well and I’ll be a customer for life. More

by The Youngs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with Frankie Devita! We're thrilled to hear that Frankie's thoroughness and transparency have contributed to your positive experience at Mercedes-Benz of Orange County. Providing exceptional service and representing the brand well are top priorities for us, and we're glad that Frankie embodies these values. Regards, Michael Hill mhill@benzelbusch.com

February 16, 2024

I service my own car. ... but the service dept. looks great if i did use Mercedes for service i would use this dealership More

by OZZYJC1976
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your thoughts! We're delighted to hear that you found our service department at Mercedes-Benz of Orange County to be impressive, even though you service your car yourself. We strive to maintain a high standard of excellence in our service department, and we appreciate your positive feedback. Regards, Michael Hill mhill@benzelbusch.com

February 15, 2024

Great at what they do friendly as always got me in an out fast they where More

by SAMDD11694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience at Mercedes-Benz of Orange County. Regards, Michael Hill mhill@benzelbusch.com

February 14, 2024

Excellent service, very knowledgeable and professional. They made sure to explain everything upfront and get the job done in a timely efficient manner. More

by ENISEGUEVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Mercedes-Benz of Orange County. Providing knowledgeable and professional service is what we strive for, and we're glad that we could make sure to explain everything upfront and complete the job in a timely and efficient manner for you. Regards, Michael Hill mhill@benzelbusch.com

February 13, 2024

How do you loose a customer’s key and then charge them for the battery and kept the car for 2 weeks before fixing it 🤷🏻‍♀️🤦🏻‍♀️ - when new car is needed it won’t be from here - Mercedes out More

by Jk9081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t even know
Report | Print
1
...
25
26
27
...
67