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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
731 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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731 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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March 31, 2025

This is my first Mercedes car , used to buy BMW. I am very happy that I bought this car now and had exceptional experience with this dealership. All people working here are exceptional, professiona More

by MUHAMMAD.REHMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great staff and communication through out the service. Been using them since opening. Technicians are great at answering your questions. More

by DAMIEN.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

My visit to the dealership has always been great. The staffs treat you with respect and appreciate your business More

by LEOSMITH287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

The dealership and all the employees were amazing from start to finish. We were greeted as soon as we walked in and experienced world class service. More

by KEHOE0521@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Paccione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Wonderful experience working with the Mercedes team! ! Thankyou! Ended up leaving with a brand new 2025, 15 miles! More

by SADIAP99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Had a problem with my tires took me right away and got me on the road quickly. Very pleased and satisfied with the service. More

by DOMS0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Everyone was very courteous and helpful. Extremely happy with my service. Thank you for your help More

by JOHNMORMANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

My service experience could not have been better. Everything went like clockwork. The loaner was clean, ready and easy to transfer my belongings into. My car was fixed under warranty, promptly. More

by DAVE@NEXXTENTERPRISES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Pleasant service experience, my loaner was ready for me to take, so I didn't wait too long More

by EPOLAKOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Everything seems to be slow in this shop. They couldn't my car location. Wifi is very slow. More

by BIENSANROQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Paccione
3.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Carpenter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Malota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Mandile
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
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