Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

From start to finish Scott Bateman was superb! The initial intake was quick and easy, around 20 minutes total. I received a follow up call the next morning letting me know my warranty repair was a The initial intake was quick and easy, around 20 minutes total. I received a follow up call the next morning letting me know my warranty repair was approved and had begun. My car was ready within the timeframe given. Very happy with the quality of the repairs. More

I need Help with my wipers. They replaced them fast and were so helpful. Service was great. They replaced them fast and were so helpful. Service was great. More

Scott Bateman's customer service is outstanding. He communicates proactively and transparently. Briana was a pleasure to deal with as well. He communicates proactively and transparently. Briana was a pleasure to deal with as well. More

Thanks great great service They picked up my car and brought it back and fixed all the things that needed to be done brought it back and fixed all the things that needed to be done More

Excellent service team. Ron really went out of his way to help get my car fixed and back to me as soon as possible. Ron really went out of his way to help get my car fixed and back to me as soon as possible. More

Excellent customer service with service advisor always keeping me informed on the status of my vehicle. keeping me informed on the status of my vehicle. More

my car still have problems、Remote control of the vehicle has been deactivated. this year i paid alrealy has been deactivated. this year i paid alrealy More

Friendly, helpful, prompt service! Frankie always makes sure to communicate and provides the best service! Frankie always makes sure to communicate and provides the best service! More

I was a great experience Scott's great and everyone was so friendly and courteous so friendly and courteous More

Brought car in for 10:30 appt and it wasn’t completed until the following day- unacceptable until the following day- unacceptable More