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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
739 Reviews

741 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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April 21, 2025

Great and professional people, helped my problem. Work was done promptly, just waited 30 minutes More

by MUHAMMAD.REHMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Everyone conducted themselves professionally. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. More

by Sandifred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I blew a tire Thursday morning and Orange County Benzel-Busch got me back on the road later that afternoon.. From the tow service to the associates at OC Benzel-Busch, what started out as a frustra More

by STEVE.SAVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E'mari Davis
April 19, 2025

Dealership is excellent. I do have an issue with MB corporate regarding the service performed. More

by LERMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste More

by ksmunderground
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Great friendly service in general, from sales to service department and overall great experience. Thank you More

by JSAITO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Scott bateman is a trusted and efficient service representative. He is Always helpful and a pleasure to work with. More

by IRENEFRANK2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Vazquez and Eric makofsky excellent
April 10, 2025

Professional, clean and friendly atmosphere. Have always been happy when I come in to have my car serviced More

by Ariday5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

I LOVE THIS DEALERSHIP . GREAT PEOPLE IN SERVICE ! GREAT PLACE TO BUY A CAR ! GO THERE AND FIND OUT ! More

by KLUTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O'MARI DAVIS
April 01, 2025

Excellent customer service. Excellent response time. Extremely accommodating and thorough work. Recommend highly. This service department is top notch!! Thank you. More

by IRENA.REALESTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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