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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
786 Reviews

786 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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July 09, 2025

Excellent service center for your Mercedes Benz vehicles. Friendly & helpful staff that will assist you with all your service needs. More

by pjm67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Second car in the family to be serviced recently. Both experiences were top notch. Everything from scheduling to pick up was first rate. Communication was the key. More

by DWTROADKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

E'Mari Davis was really great and responsive. Helped me arrange a rental and a ride to and from the rental company. This was the best service I have ever received at a Mercedes Service center a More

by ERICACHAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E'Mari Davis
July 06, 2025

Smooth process. Called, got the quote for new windshield. Omar explained the process, ordered parts and scheduled service. Great experience More

by JUSTEXTPLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

From initial phone call for repair to pick up, Scott and company were incredible. Scott kept me informed and really went out of his way to provide superior customer service! More

by EFOLKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Awesome personalized service! Wonderful team members who take the time to sit down and talk with you. More

by susan.dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E’Mari Davis
July 03, 2025

THEY ARE A PLEASURE TO WORK WITH ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! More

by BARRY G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RON LODICO
July 01, 2025

At this dealership they listened to our concerns with the new Benz, and reviewed thoroughly outside what we had requested, and that's truly part of the exceptional service. They fixed the problem and we wer More

by ARVINDMALAVIKA
Recommend Dealer
Yes
Employees Worked With
Michael
June 30, 2025

in and out quick had oil and filter, tire rotation what happened to mailer coupons look forward to them. Thanks Ken More

by JONJON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Good service every time I come for service my service advisor e! Mari davis greets me with a smile he helped me figure out some things in my truck thank you More

by JUSTCALLMEDUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E!Mari davis
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