Mercedes-Benz of Orange County powered by Benzel-Busch

Omar was absolutely terrific. The loaner process couldn't have been any easier. The car war ready as promised with no surprises. The loaner process couldn't have been any easier. The car war ready as promised with no surprises. More

The communication was very choppy and I had to continue to reach out to get an update on my vehicle. I also didn’t appreciate that they claimed to check all my tire pressures and the vehicle, but I receive to reach out to get an update on my vehicle. I also didn’t appreciate that they claimed to check all my tire pressures and the vehicle, but I received the car with 2 tires having a tire pressure in the 20’s. More

I have bought 4 cars from Vic in the last 11 months. I cannot say enough about how incredibly kind and courteous he is. The man did such a great job that I ended up leaving the dealership this past wee I cannot say enough about how incredibly kind and courteous he is. The man did such a great job that I ended up leaving the dealership this past weekend with TWO cars! He an absolute GEM!💎 More

Very clean and quick service. Friendly customer service. The TV was too loud and there was no remote or access to control the volume. Friendly customer service. The TV was too loud and there was no remote or access to control the volume. More

Shockingly bad quality control by your service department. Tire pressure should be 41 front 44 rear. Fronts 39/41, rear 39/40, no way this was checked Two valve caps missing. Brake reservoir cap department. Tire pressure should be 41 front 44 rear. Fronts 39/41, rear 39/40, no way this was checked Two valve caps missing. Brake reservoir cap not screwed on at all, just sitting on the reservoir after brake flush. For a $1382 service in an S580 it’s not good enough. This is your job. It also has a massive new dent in the front passenger rim after pickup and drop of service so the car shakes badly. What the xxxx. James M More

Professional, timely service, upfront pricing and no surprises. Service advisor’s are communicative and knowledgeable. surprises. Service advisor’s are communicative and knowledgeable. More

Victor was extremely kind, responsive, and helpful throughout the entire process. He helped me choose the right Mercedes over the phone, walked me through the approval process, and answered all my que throughout the entire process. He helped me choose the right Mercedes over the phone, walked me through the approval process, and answered all my questions clearly. He made everything smooth and stress-free. Highly recommend Victor to anyone shopping for a Mercedes-Benz! More

Victor the salesman listen to what we wanted and what are price range was. He was able to provide us with the vehicle that met both these requirements. Both the sales and delivery of our vehicle was quick an price range was. He was able to provide us with the vehicle that met both these requirements. Both the sales and delivery of our vehicle was quick and stress-free. More

Great communication, service and delivery. The sales representative made sure the process was smooth and easy. The sales representative made sure the process was smooth and easy. More

The dealership was VERY Clean and Omar was professional, very friendly and knowledgeable, he made it a fantastic visit!! very friendly and knowledgeable, he made it a fantastic visit!! More