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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
946 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 946 reviews
January 22, 2025
Victor was the absolute best! !!!!! I was going to go with a different dealership and something told me to just go back to Mercedes Benz in Orange County!! I’m so glad I listened t !!!!! I was going to go with a different dealership and something told me to just go back to Mercedes Benz in Orange County!! I’m so glad I listened to my instincts! I really appreciate the transparency Victor! Mad blessings! More
by Ashley
January 20, 2025
The team of service technicians are knowledgeable and Frankie DiVito is a terrific service manager! Frankie DiVito is a terrific service manager! More
by RCECCATTI
Verified CustomerJanuary 19, 2025
Excellent customer service from Victor and Tom. Answered all my questions, showed me all the ins and outs of the vehicle and other optional vehicles. I will be a Mercedes customer from now on. Answered all my questions, showed me all the ins and outs of the vehicle and other optional vehicles. I will be a Mercedes customer from now on. More
by mnewell0293
January 19, 2025
I need Help with my wipers. They replaced them fast and were so helpful. Service was great. They replaced them fast and were so helpful. Service was great. More
by jenjenlynn312
January 19, 2025
From start to finish Scott Bateman was superb! The initial intake was quick and easy, around 20 minutes total. I received a follow up call the next morning letting me know my warranty repair was a The initial intake was quick and easy, around 20 minutes total. I received a follow up call the next morning letting me know my warranty repair was approved and had begun. My car was ready within the timeframe given. Very happy with the quality of the repairs. More
by MTMCCONICO
Employees Worked With
January 19, 2025
Very professional and and the staff was knowledgeable. They got me in and out quickly as promised They got me in and out quickly as promised More
by jeffreystricoff
Employees Worked With
January 18, 2025
Scott Bateman's customer service is outstanding. He communicates proactively and transparently. Briana was a pleasure to deal with as well. He communicates proactively and transparently. Briana was a pleasure to deal with as well. More
by JKELLAN16
Employees Worked With
January 17, 2025
Thanks great great service They picked up my car and brought it back and fixed all the things that needed to be done brought it back and fixed all the things that needed to be done More
by Labbella01
January 13, 2025
Excellent customer service with service advisor always keeping me informed on the status of my vehicle. keeping me informed on the status of my vehicle. More
by LOUIS.WYLIE57
Employees Worked With
