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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 996 reviews
March 30, 2025
Michael was awesome. Very easy to work with and answered any questions i had. The buying process was quick and easy. Looking forward to picking up my new van tomorrow Very easy to work with and answered any questions i had. The buying process was quick and easy. Looking forward to picking up my new van tomorrow More
by JESSE66
Verified Customer
March 29, 2025
My visit to the dealership has always been great. The staffs treat you with respect and appreciate your business The staffs treat you with respect and appreciate your business More
by LEOSMITH287
March 29, 2025
Roger and Thomas were great, pleasant, professional, courteous . Everyone there are very friendly and personable. courteous . Everyone there are very friendly and personable. More
by KNOLLER421
March 29, 2025
Great staff and communication through out the service. Been using them since opening. Technicians are great at answering your questions. Been using them since opening. Technicians are great at answering your questions. More
by DAMIEN.JOHNSON
Employees Worked With
March 29, 2025
It started with an excellent experience in their service department. We never forgot, and when it was time to get our next vehicle, this dealership was at the top of our list. Victor went above and beyo department. We never forgot, and when it was time to get our next vehicle, this dealership was at the top of our list. Victor went above and beyond to match me with an SUV that met my wish list. And when the one I wanted sold, he found another exactly like it. He was patient and transparent about everything. He did not try to sell me something I did not want just to get the sale. And he is a really charming person! More
by brweric
March 29, 2025
My experience at Orange County MB dealership with Benzel Busch was excellent. Victor made the entire process easy and comfortable from start to finish. I will definitely recommend his services. Busch was excellent. Victor made the entire process easy and comfortable from start to finish. I will definitely recommend his services. More
by PaulO2019
March 27, 2025
Victor was exceptional from the first contact to the minute we drove off. I flew in from out of state to pick up a CPO Mercedes. He kept checking on us on our 800 miles drive back and a couple days afte minute we drove off. I flew in from out of state to pick up a CPO Mercedes. He kept checking on us on our 800 miles drive back and a couple days after we returned to make sure we are still satisfied with the purchase. I will definitely give him a call the next time I am in the market for a new car. More
by ADA
March 25, 2025
Mr. Victor Parra is a great asset for Mercedes Benz Company . He is very knowledgeable, professional and efficient. It has been a great pleasure to to be attended by Mr. Parra. Company . He is very knowledgeable, professional and efficient. It has been a great pleasure to to be attended by Mr. Parra. More
by maria.e.garcia1078
Employees Worked With
Other Employees :
Thomas Tzimoulis
March 25, 2025
The dealership and all the employees were amazing from start to finish. We were greeted as soon as we walked in and experienced world class service. start to finish. We were greeted as soon as we walked in and experienced world class service. More
by KEHOE0521@GMAIL.COM
March 24, 2025
Everyone was very professional and Eric was great with explaining everything to me in the car. Thank you explaining everything to me in the car. Thank you More
by MARGS731
