Mercedes-Benz of Orange County powered by Benzel-Busch

Victor was amazing! He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us p He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us pick what options to include in our order. The process was very smooth and he even surprised us with a post Christmas Day call that our car had arrived 2 months early! Even the pricing was well explained and I by far wish that every person who needs a new or used car to go over to Mercedes Benz Orange County and ask for Victor. He is the greatest and so sweet! As for other employees, a special thank you to Eric Mafkovsky who assisted in trying to locate other GLEs in the area before us ordering one. A special thank you to Tom in the finance department for being very kind during the paperwork. And lastly a special thank you to Emari Davis who is also very sweet and knowledgeable on the mechanics of the GLE350. Victor deserves a 10/10 and Mercedes Benz Orange County does as well! More

I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More

Fast, courteous and fair sales and close experience. They were very easy to deal with They were very easy to deal with More

My Mercedes Benz purchase has been a loooong time coming! Victor has been patient with me for months down to the day of giving my mother and I every single thing we came looking for. He is truly phenomenal a Victor has been patient with me for months down to the day of giving my mother and I every single thing we came looking for. He is truly phenomenal and I am super happy for my experience with him! More

I was very impressed the professionalism and customer service was top notch and that was and outstanding experience. service was top notch and that was and outstanding experience. More

We purchased our first Mercedes after the Grand opening of the dealership. Since that time we have bought two more vehicles from Merecedes Benz of Orange County. of the dealership. Since that time we have bought two more vehicles from Merecedes Benz of Orange County. More

had a hybrid battery problem and they were knowledgable and prompt. excellent service from the dealership. cant recommend them enough and prompt. excellent service from the dealership. cant recommend them enough More

Great personality. Was patient with the conflict that was presented to him and resolved the issue. Was patient with the conflict that was presented to him and resolved the issue. More

Worst and disturbing experience now. I have been told to receive my registration within 4 to 5 weeks, it’s been 6 weeks now and I have been trying to call and contact on email to Merc I have been told to receive my registration within 4 to 5 weeks, it’s been 6 weeks now and I have been trying to call and contact on email to Mercedes Benz Orange County for past 1 week. No one from sales and finance contacting me, always I end up in voice mail and even after leaving voice mail no one calls back. Even if there was a delay in registration the dealership should have called themselves to resolve and inform me since they have signed the contract with me. Naqi Agha 9716016559 More

Eric, Chris and Bobby were absolutely wonderful, We couldn’t be happier with the service. Treated like family!! Thank yoj couldn’t be happier with the service. Treated like family!! Thank yoj More