Back

Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
937 Reviews
Contact Dealership

1 Mercedes Way

Harriman, NY

10926

Directions

By Type

Showing 937 reviews

January 13, 2025

Excellent customer service with service advisor always keeping me informed on the status of my vehicle. More

by LOUIS.WYLIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

my car still have problems、Remote control of the vehicle has been deactivated. this year i paid alrealy More

by LINZHAO06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Friendly, helpful, prompt service! Frankie always makes sure to communicate and provides the best service! More

by ERIKA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

I have been a customer since 2019, i have written great reviews for the salesmen and they are posted in Google and I don’t like to put a negative review, but the place culture unfortunately changed , i did More

by ANMARKC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Tzimoulis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

I was a great experience Scott's great and everyone was so friendly and courteous More

by BIGAL820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Victor has been absolutely amazing throughout my entire car-buying process! From helping me pick the perfect car to guiding me through getting my driver’s license in the U.S., he went above and beyond ever More

by cecilia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Brought car in for 10:30 appt and it wasn’t completed until the following day- unacceptable More

by mcrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Scott was very helpful. He obviously knew his cars and offered his expert advice when it came to suggesting what my car needed. It’s people like Scott that reinforce the fa More

by MATZARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

A very thorough and professional staff. The work was completed as first explained, no surprises. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

I came in for a 82,000 mile service. When I came to pick up my vehicle after driving approximately 8miles out from Mercedes Benz of Orange County, I noticed a message stating that my car More

by Ineqwa Evans
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager named frank
...
9
...