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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
978 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 978 reviews
June 02, 2023
I love the new 2023 GLC and the personnel were very helpful and efficient. The car was exactly what I ordered helpful and efficient. The car was exactly what I ordered More
by jvhhk
Verified Customer
May 29, 2023
Good communication and discussion of work that needed to be performed. Always a good experience at Mercedes of Orange County be performed. Always a good experience at Mercedes of Orange County More
by RYAN@TAKEFLIGHTOC.COM
Employees Worked With
Other Employees :
Caiya Davis
May 27, 2023
I was taking care of and a fashionable amount of time and was very pleased with the service no one hassled me about my situation left satisfied service manager and technicians were very helpful was very pleased with the service no one hassled me about my situation left satisfied service manager and technicians were very helpful More
by deblasio.john
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott, Walter Pensa, Michael Craig, Abe Kang
May 27, 2023
It's a total pleasure dealing with the staff, always kind and personable. Mike Pacione is straightforward, honest and efficient. and personable. Mike Pacione is straightforward, honest and efficient. More
by CARZAR31
May 27, 2023
Great service , sales person was very knowledgeable, quick and efficient, so was the finance mgr as well quick and efficient, so was the finance mgr as well More
by Dmitriy Kovalenko
May 26, 2023
I really like the dealership. They have been very helpful and Mike my salesman goes above and beyond to help. They have been very helpful and Mike my salesman goes above and beyond to help. More
by SAMMYNADIAJORDAN
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott, Walter Pensa
May 25, 2023
The excellent service, excellent customer service l loved de cars I love the whole company de cars I love the whole company More
by VASOBELLESIS
May 22, 2023
Communication was terrible, always needed to reach out to get answers. Often received an attitude and when trying to reach a manager I was ignored. Finally when speaking with the manager the problem still wa get answers. Often received an attitude and when trying to reach a manager I was ignored. Finally when speaking with the manager the problem still was not handled and the quotes did not make any sense nor was there any attempt to come up with a solution. No longer interested in working with the service department in the future. More
by NLYONS28
