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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
810 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 810 reviews

February 09, 2023

Everyone is very knowledgeable, professional, courteous, informative and efficient on repairs and always very friendly. More

by PKMD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
February 09, 2023

Beautiful facility, friendly and helpful staff who go out of their way to create the best experience regardless of the circumstances for the visit. More

by aplumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
February 08, 2023

Very good employees and service. Employees are very helpful and service was great that's how we recommend this dealer More

by ANGRIV2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cruver
February 08, 2023

They are so helpful, kind and pleasant! !! No intimidation. Professional. So thrilled to have a Mercedes! More

by SR63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

Amazing customer service with Roger, Mike and the entire MB team. Thank you for evedything. More

by DAWNBREA45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2023

Very efficient, professional service. Everything was explained fully including recommendations. Staff was knowledgeable, friendly and accommodating. The showroom was comfortable and spaci More

by JOANN1RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman Five Dtars
February 05, 2023

Class all the way Best experience buying a car ever. Would highly recommended this dealership More

by STEVEN.DELAURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Paccione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Craig
February 05, 2023

I was pleased with the ease of making an appointment, how quickly I was able to drop off and pick up the loaner vehicle, and how fast they diagnosed the issue and fixed it. Dropping off the loaner and pickin More

by RACQUEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
February 05, 2023

Amazing experience & smooth process. Everyone was very attentive and informative. I didn't feel pushed at any moment. Bonus points for speaking Spanish, my native language. More

by naomigarciany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

Wonderful service in every way other than how long it took for relatively minor repairs. More

by hiltonkaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott = 5 stars