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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
March 18, 2023
Excellent service and staff. Caiya is friendly and professional, which is a huge help in unforeseen circumstances where emergency service is required. Thank you Caiya! Caiya is friendly and professional, which is a huge help in unforeseen circumstances where emergency service is required. Thank you Caiya! More
by MRERNESTLAMAR
Verified Customer
March 18, 2023
Absolute pleasure to work with everyone there especially Eric. Not pushy at all but respectful and took time to go over everything. I will definitely recommend this dealership and Eric to all my friends! Eric. Not pushy at all but respectful and took time to go over everything. I will definitely recommend this dealership and Eric to all my friends! More
by bradyslp
March 18, 2023
The charged me 547. 00 for putting on lift making video and not clearing faults 00 for putting on lift making video and not clearing faults More
by JOE@GENTECHLTD.COM
Employees Worked With
March 18, 2023
Ron Lodico was a great service adviser to work with. The waiting area was pleasant and clean and all of the staff I interacted with were pleasant and helpful. Great place to have your Mercedes serviced. The waiting area was pleasant and clean and all of the staff I interacted with were pleasant and helpful. Great place to have your Mercedes serviced. While I was checking out cars in the showroom I got a chance to speak with Thomas Tzimoulis. He was extremely helpful and very knowledgeable. This is where I would go to purchase a new car. More
by david.caviness
March 15, 2023
Frank Scott & his entire service team are the best I have ever encountered. They could not be be more professional, courteous & accommodating. They are the reason I will be buying my next car from this deale ever encountered. They could not be be more professional, courteous & accommodating. They are the reason I will be buying my next car from this dealership. Caiya is excellent at her job. More
by LUGIN
Employees Worked With
Other Employees :
Sandy in the Service Drive - i look forward to seeing him when I arrive. A real gentleman. You could not have anyone better greeting your customers, Caiya Davis, Frank Scott
March 10, 2023
Always great and friendly service. Sales, service, financial and management personnel make this dealershop always a pleasure Sales, service, financial and management personnel make this dealershop always a pleasure More
by rsperber
Employees Worked With
Other Employees :
Scott and Ron in the service dept. Both outstanding, Walter Pensa
March 09, 2023
I would like to say thank you to the staff of this dealership and the service center for addressing my problem in a prompt and timely manner. The personnels are kind and courteous. Thank you Mercedes- dealership and the service center for addressing my problem in a prompt and timely manner. The personnels are kind and courteous. Thank you Mercedes-Benz of Orange County. More
by jovillanueva0226
March 09, 2023
Service is outstanding! I would recommend this dealership to my friends and family. Thank you. I would recommend this dealership to my friends and family. Thank you. More
by PLM17
March 04, 2023
Nice people. Clean and neat. Scott Bateman was easy to work with and a great communicator Clean and neat. Scott Bateman was easy to work with and a great communicator More
by SRPHYSED
March 04, 2023
Very good customer service. Very excellent service. I would recommend to others to use this location. I am very pleased with the service. Thank you very much. Job well done. Very excellent service. I would recommend to others to use this location. I am very pleased with the service. Thank you very much. Job well done. More
by ANNEMARIE.BEECH
Employees Worked With
Ronald Lodica
