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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
Verified Customer
March 26, 2023
Very happy I was able to get a last minute appointment on a Saturday. Everyone was very accommodating. The video of my car inspection was a great addition to my service! a Saturday. Everyone was very accommodating. The video of my car inspection was a great addition to my service! More
by MZTHING2U
March 25, 2023
Caiya has been extremely helpful and understanding. She has guided me through the whole process while my car was in her care. Her customers service skills are first rate. She has guided me through the whole process while my car was in her care. Her customers service skills are first rate. More
by JLPORTER41
March 24, 2023
I’m very pleased with the results of having my car serviced at your dealership all of the employees are most helpful and courteous in the car came back in wonderful condition clean and runs well. serviced at your dealership all of the employees are most helpful and courteous in the car came back in wonderful condition clean and runs well. More
by I
March 23, 2023
I don’t understand why they give people appointments that are supposed to be 1-2 hours and they end up taking 2-3 days without giving you a loaner. It happens every time my husband and I get our car serviced are supposed to be 1-2 hours and they end up taking 2-3 days without giving you a loaner. It happens every time my husband and I get our car serviced there. It is completely ridiculous. You would think a company as prestigious as Mercedes Benz would take care of their customer’s - not this service department. It is only the service departments the sales department is is phenomenal! More
by Natsafem
March 22, 2023
Great service and good service advisors , calm and peaceful environment. Gets job done fairly quickly peaceful environment. Gets job done fairly quickly More
by Antblee1
March 22, 2023
The staff is personable, professional, and courteous. They seem to always be in a very good mood, and have great dispositions. They seem to always be in a very good mood, and have great dispositions. More
by disciplet
