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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
May 12, 2023
Everything went well. Great experience but took much longer than expected My car was suppose to be done on Friday then Saturday it wasn't done until Wednesday Great experience but took much longer than expected My car was suppose to be done on Friday then Saturday it wasn't done until Wednesday More
by Jane D.
Verified CustomerEmployees Worked With
Caiya Davis, Caiya Davis
May 12, 2023
Mercedes Benz of Orange County provided exemplary service. A special thank you to Scott, my service advisor who provided me with updates and solutions. The process was easy, convenient, and pleasant service. A special thank you to Scott, my service advisor who provided me with updates and solutions. The process was easy, convenient, and pleasant. This is how service appointments should go. Well done!! More
by mnieves4
Employees Worked With
Scott in service
May 12, 2023
The worst service Department Ever Appointment made for 7:00 AM Was told it was a very quick recall work Was mentioned i could wait. At noon car was not even brought into shop 7:00 AM Was told it was a very quick recall work Was mentioned i could wait. At noon car was not even brought into shop More
by shrimp16
Employees Worked With
May 06, 2023
Very clean and service manger answered all my questions. the video sent by the tech that worked on my car was very thorough the video sent by the tech that worked on my car was very thorough More
by OUTLAW56
Employees Worked With
May 05, 2023
They replaced my battery, got it done on time at a reasonable price. Service people kept me in the loop. Car was ready to pick up on time. Good service. nice people reasonable price. Service people kept me in the loop. Car was ready to pick up on time. Good service. nice people More
by BOB@HUBSCHMANENGINEERING.COM
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott, Walter Pensa
May 03, 2023
Very professional, helpful and they make everything very convenient for me when it comes to getting my car serviced. I love the fact that they wash and clean my car after they service it. convenient for me when it comes to getting my car serviced. I love the fact that they wash and clean my car after they service it. More
by fabiolatolbert
