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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
810 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 810 reviews

June 11, 2023

The service was good, but there was a four day delay in servicing my car. More

by YVPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Luxury cars, unparalleled quality, exceptional service, and a name that sets the standard in automotive engineering. More

by S.thezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
June 02, 2023

I love the new 2023 GLC and the personnel were very helpful and efficient. The car was exactly what I ordered More

by jvhhk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Craig
May 29, 2023

Scott Bateman has been really good to us. Thank you all for all your help. More

by CANDYCANE2041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
May 29, 2023

Good communication and discussion of work that needed to be performed. Always a good experience at Mercedes of Orange County More

by RYAN@TAKEFLIGHTOC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
May 27, 2023

It's a total pleasure dealing with the staff, always kind and personable. Mike Pacione is straightforward, honest and efficient. More

by CARZAR31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Paccione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Pensa, Michael Craig
May 27, 2023

I was taking care of and a fashionable amount of time and was very pleased with the service no one hassled me about my situation left satisfied service manager and technicians were very helpful More

by deblasio.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa, Michael Craig, Abe Kang
May 27, 2023

Very slow with a simple recall 10 days to complete . Poor communication in keeping me aware of why it was taking so long . More

by REYLE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caiya Davis
May 27, 2023

Great service , sales person was very knowledgeable, quick and efficient, so was the finance mgr as well More

by Dmitriy Kovalenko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Paccione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Craig
May 26, 2023

I really like the dealership. They have been very helpful and Mike my salesman goes above and beyond to help. More

by SAMMYNADIAJORDAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
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