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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
July 06, 2023
Everything was excellent, thank you for providing such a wonderful service See you soon! Thank you! wonderful service See you soon! Thank you! More
by esther.joachim
Verified Customer
July 05, 2023
The dealership is clean and everyone is friendly. The service team took care of my vehicle and explained what service my vehicle was getting The service team took care of my vehicle and explained what service my vehicle was getting More
by LISAGASH
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott, Walter Pensa
July 03, 2023
It was a pleasure dealing with Roger, Tom and service. You guys did all the work and did it well You guys did all the work and did it well More
by MPANTALEK
July 02, 2023
I had the pleasure to work with Josephine. She was lovely. From the moment we walked in we told her exactly what we was looking for. We found the car at a different dealership. And she made th She was lovely. From the moment we walked in we told her exactly what we was looking for. We found the car at a different dealership. And she made the call and the car was delivered!! I’m a in love with my 2024 GLE! More
by floresnataly84
Employees Worked With
Josephine
July 02, 2023
Frankie took care of my car and solved all mechanical issues. He kept in communication and was wonderful as my mother was undergoing heart surgery. He was more than compassionate and professional. My ca issues. He kept in communication and was wonderful as my mother was undergoing heart surgery. He was more than compassionate and professional. My car was fully resolved and running like a dream. More
by CAMARO9510950
July 01, 2023
Very kind and can see responsibility for all the staff. I was very happy and I’ll recommend all of my friends^^ I was very happy and I’ll recommend all of my friends^^ More
by DANIELBAE9119
July 01, 2023
Josephine Nikolla, my account representative with this purchase, was knowledgeable and provided in-depth feedback, which informed my decision to stay with Mercedes-Benz of Orange County. purchase, was knowledgeable and provided in-depth feedback, which informed my decision to stay with Mercedes-Benz of Orange County. More
by petermcfarlane952
Employees Worked With
Josephine Nikolla
July 01, 2023
The changing the prices with each different person is unpleasant..very rude over the phone when presented with different prices. unpleasant..very rude over the phone when presented with different prices. More
by CWLARIOS81
Employees Worked With
Other Employees :
Scott bretman is a rude and disgusting attitude, no patience to explain or treat people!!!!
July 01, 2023
Great people to work with knowledgeable and friendly. . wouldn't take my car anywhere else. . wouldn't take my car anywhere else. More
by JONJON0
July 01, 2023
I was treated very well. Salesman n staff were very informative. Didn't rush.me Salesman n staff were very informative. Didn't rush.me More
by JFOX11
Employees Worked With
Other Employees :
Walter Pensa, Michael Craig
