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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
August 02, 2023
Very profession and informative. Excellent communications throughout the buying process. Delivery was handled perfectly. I would purchase another vehicle at thi dealership. I’m Excellent communications throughout the buying process. Delivery was handled perfectly. I would purchase another vehicle at thi dealership. I’m More
by PATFERRO49
Verified Customer
August 01, 2023
Frank Scott and his team where amazing helped me and my friend out when we didn’t have a appointment. That being said my friend who owns 4 mercedes (2 glc300, a s580 and a gl550 ) said he is only going to friend out when we didn’t have a appointment. That being said my friend who owns 4 mercedes (2 glc300, a s580 and a gl550 ) said he is only going to use Orange County Mercedes from now on because of Frank More
by CRAIGNOLLER
July 31, 2023
I was very impressed with the reception upon my arrival. Staff courteous., information about the car: recall, etc looked into and shared. Turn around time short. I intend to return and refer to that servi Staff courteous., information about the car: recall, etc looked into and shared. Turn around time short. I intend to return and refer to that service location. Overall, excellent service.Thank you. More
by RROMAIN62
Employees Worked With
Frank Scott
July 30, 2023
Scott Cruver did not seem to care much about my car being repaired. I had to make numerous inquiries about the status of the repairs. My car was sitting in the dealership for a week after i was told on Monda repaired. I had to make numerous inquiries about the status of the repairs. My car was sitting in the dealership for a week after i was told on Monday that's its done, and they're just test driving it to make sure everything works fine. I had to make another call to Scott to fins out the car has been ready all week long, but they didn't get payment from insurance (which they did). In general, Scott should stay on top of it, and he didn't. More
by MARCINLUC
Employees Worked With
Scott Cruver
July 29, 2023
Always gave an early reservation very reliably outstanding job I Appreciate you guys.Yours.Truly Fitz. outstanding job I Appreciate you guys.Yours.Truly Fitz. More
by FITZC97
July 27, 2023
Great service by tech. Liked the engine and undercarriage video and explanations. Consultants gave a list of issues and of the B service which I plan to schedule. Liked the engine and undercarriage video and explanations. Consultants gave a list of issues and of the B service which I plan to schedule. More
by FLAN46
Employees Worked With
Caiya Davis
July 26, 2023
Professional and courteous team that make the car buying experience smooth and enjoyable. Staff is knowledgeable and helped us through the process with information experience smooth and enjoyable. Staff is knowledgeable and helped us through the process with information More
by ARUN229
July 26, 2023
Purchased new car couple weeks ago. Nice dealership and courteous service. Eric was very accommodating and professional! Nice dealership and courteous service. Eric was very accommodating and professional! More
by MB owner
July 26, 2023
Purchased new car couple weeks ago. Nice dealership and courteous service. Eric was very accommodating and professional! Nice dealership and courteous service. Eric was very accommodating and professional! More
by MB owner
