Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 810 reviews
August 31, 2023
I received emergency service due to unexpected issues. The service I received was impeccable and I felt reassured that my Bluetec SUV was being repaired by top notch experts. All of The service staff is p The service I received was impeccable and I felt reassured that my Bluetec SUV was being repaired by top notch experts. All of The service staff is professional and conscientious especially during this unexpected repair. Thanks very much for the great service you’ve provided! More
by JEBANKS26
Verified CustomerEmployees Worked With
Other Employees :
Justin and his colleague who works in the service bay area. , Caiya Davis, Frank Scott
August 30, 2023
Frankie and his service team went above & beyond to accommodate my needs. I highly recommend this awesome dealership. Their 14 point video inspection of your vehicle is wild. Very impressive! accommodate my needs. I highly recommend this awesome dealership. Their 14 point video inspection of your vehicle is wild. Very impressive! More
by MIKEKOULETTAS
Employees Worked With
August 29, 2023
The place is very clean and nice. Staffs are very courteous and especially my sales person Roger was very kind and took time explain things so wonderfully. Staffs are very courteous and especially my sales person Roger was very kind and took time explain things so wonderfully. More
by anniebang2003
Employees Worked With
August 29, 2023
This dealership is absolutely amazing as they are accommodating & alway our your needs first! Appreciate them dearly! accommodating & alway our your needs first! Appreciate them dearly! More
by AKOLPAK15
August 29, 2023
Frankie was very attentive and thorough as well as the attendants in the drop off area. attendants in the drop off area. More
by IDALYHIDALGO
August 29, 2023
I would highly recommend this auto shop! He was very professional and helpful. Excellent service! He was very professional and helpful. Excellent service! More
by jerryl
Employees Worked With
August 27, 2023
Dealership shouldn’t have cars dropped off until they are ready to work on them. Dropped car off on monday and couldn’t pick up until Friday night ready to work on them. Dropped car off on monday and couldn’t pick up until Friday night More
by mcrill
Employees Worked With
Caiya Davis
August 26, 2023
Very accommodating dealership. Victor helped us pick out the exact vehicle we wanted! Give that guy a raise! Victor helped us pick out the exact vehicle we wanted! Give that guy a raise! More
by TR17BULL
August 24, 2023
Excellent customer service, staff are always polite, professional and friendly. Immaculately clean, even the restrooms !!! professional and friendly. Immaculately clean, even the restrooms !!! More
by KAMOLIPOP
August 23, 2023
Professional personable knowledgable staff. They make feel like a 5 star client. The dealership is always spotless. This time I had an emotional emergency with a pothole and thankfully a ru They make feel like a 5 star client. The dealership is always spotless. This time I had an emotional emergency with a pothole and thankfully a run flat tire at the beginning of our vacation. They got us in and out professionally and speedily. Thank you Cayla, Scotty and Jackie for my exceptional care for my car and myself!! You always exceed my expectations. And you’re amazing! Thank you!! More
by LISHIGH01
Employees Worked With
Jackie, Scotty, Caiya Davis
