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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
September 25, 2023
Very good service and communication. Appreciated the loaner car. Repairs have addressed the reported issues Appreciated the loaner car. Repairs have addressed the reported issues More
by DSKLIMSTRA
Verified CustomerEmployees Worked With
September 25, 2023
This is our second car in a month from this dealership and we had another great experience. Victor made the process very painless and easy! and we had another great experience. Victor made the process very painless and easy! More
by TR17BULL
September 25, 2023
Every thing has been great just wish there was more hours and flexibility for services on weekends and flexibility for services on weekends More
by BABLIKATH
September 24, 2023
Great dealer very accommodating service and sales are great they explain everything step by step to you great they explain everything step by step to you More
by WSMITH31784
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott, Walter Pensa, Michael Craig
September 24, 2023
Wow - Frankie is amazing! Great customer service, very communicative, a pleasure to deal with. There are a number of Mercedes dealerships I could go to but I will keep comin Great customer service, very communicative, a pleasure to deal with. There are a number of Mercedes dealerships I could go to but I will keep coming back here. More
by ALI34
Employees Worked With
September 24, 2023
Great service ! They even walked over to my care and gave me my laptop I forgot in the chair. Fantastic! 10 . They even walked over to my care and gave me my laptop I forgot in the chair. Fantastic! 10 . More
by MPURNELL742333
September 24, 2023
Professional service well treated did all the work in a timely matter Very polite and clean service area timely matter Very polite and clean service area More
by RUNOROURKE
September 23, 2023
Sam and Michael did a great job! !! Fest and professional services! This was my fastest car purchase ever! !! Fest and professional services! This was my fastest car purchase ever! More
by Roman
Employees Worked With
September 23, 2023
Frankie was a wonderful service representative. He clearly explained a difficult situation to a woman who is older…but knowledgable….worried yet assured I was pursuing the correct action. ..friend He clearly explained a difficult situation to a woman who is older…but knowledgable….worried yet assured I was pursuing the correct action. ..friendly but in charge. More
by TWINOAKS60
September 21, 2023
I purchased my MB from another dealer, but MB of Orange County and their service staff treats me like family. There has never been a request which they were unable to accommodate. I am a customer for life. County and their service staff treats me like family. There has never been a request which they were unable to accommodate. I am a customer for life. More
by SERGEANT3436
