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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
810 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 810 reviews

October 02, 2023

highly professional, friendly, and knowledgeable. Eric is amazing. He walked me through the process step by step without putting pressure on me. He gave me all the necessary information for me to More

by HOMEMEDICALOFFICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Craig
September 30, 2023

Thank you to my rep Frankie Davita for helping me out and taking care of my truck as you always have done More

by INFO@BRITELITE-ELECTRIC.COM
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam sierra was extremely helpfull, Caiya Davis, Frank Scott
September 30, 2023

Very professional people clean environment. I was dropped off at my home and picked after my vehicle service was completed. More

by SWOUYEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Craig , Frank Scott, Abe Kang
September 29, 2023

Service department are a class act. Thank you Scott for a wonderful experience with my first ever Mercedes service More

by POLO221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Danielle and Orlando, Frank Scott
September 29, 2023

My service advisor Frankie was absolutely the best. Very straightforward and knowledgeable. He waited after hours for me to pick up my car because I was moving out of state the next day. What a stand More

by Ricky Salmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Very nice looking showroom. Loved the coffee/tea station and the couches in the waiting area. The MB gear was displayed very well so we bought a hat for my hubby. More

by anf2549
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Great customer service. Very helpful and informative. Respectful and good experience. Highly recommend. I love my car. More

by ANNALEMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott with the beard.
September 28, 2023

Great service very easy transaction process. Victor was very helpful and made car buying very simple. More

by hemang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor , Michael Craig
September 28, 2023

Great service! Fast and reliable. Called and was able to bring the vehicle in the same day! More

by joel.lirianooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Scott Bernman is extremely helpful and goes above and beyond. He is very knowledgeable and always answers all my questions More

by MICCOL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bernman
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