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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 882 reviews
March 08, 2024
Easy scheduling with fast and easy drop off service. Would recommend service department to others. Would recommend service department to others. More
by JESSE.P
Verified CustomerEmployees Worked With
March 08, 2024
The dealership was very welcoming, everyone moved at a fast pace and provided excellent customer service. fast pace and provided excellent customer service. More
by STEPHTALUY
Employees Worked With
March 08, 2024
EVERYTHING WAS GREAT ! ALWAYS A PLEASURE VISITING THE MERCEDES BENZ DEALERSHIP IN ORANGE COUNTY NEW YORK . ALWAYS A PLEASURE VISITING THE MERCEDES BENZ DEALERSHIP IN ORANGE COUNTY NEW YORK . More
by KLUTHER
Employees Worked With
March 08, 2024
The Service Department at this dealership is top notch. Everyone is so friendly and professional. Frankie, the service manager is the best. See you all for my next scheduled service. Have a great day. Everyone is so friendly and professional. Frankie, the service manager is the best. See you all for my next scheduled service. Have a great day. AnneMB More
by ANNIE
March 08, 2024
Frank and the Service Team was professional, quick and accommodating. I always use MB of Orange County. accommodating. I always use MB of Orange County. More
by ELENA
Employees Worked With
March 07, 2024
This guy gets it! ! There was no pushy sales tactics! I felt as if I was buying from a family member! Please give him the opportunity to put you in the right vehicle. ! There was no pushy sales tactics! I felt as if I was buying from a family member! Please give him the opportunity to put you in the right vehicle. More
by DeMario
Employees Worked With
March 07, 2024
Frankie and the staff were very friendly and accommodating. I was late getting to my appt but they took in my car and had me back on the road with a loaner vehicle in just a few minutes. accommodating. I was late getting to my appt but they took in my car and had me back on the road with a loaner vehicle in just a few minutes. More
by MATTHEW.BOURGEOIS
Employees Worked With
March 07, 2024
The staff was friendly. However, the service was mediocre. I got my 20K service and needed to replace the USB-C connection. Waited a couple of months for a loaner car whi However, the service was mediocre. I got my 20K service and needed to replace the USB-C connection. Waited a couple of months for a loaner car while the part was ordered. When the car was dropped off, got a call that they ordered the wrong part. Had to wait another week before I got my car back. No communication until the car is completed. More
by MARIAGIM
Employees Worked With
Omar
March 05, 2024
Victor Vazquez was amazing and extremely helpful and knowledgeable. Customer service was perfect and I felt very comfortable interacting with him. If it were for just the interaction with Victor I would knowledgeable. Customer service was perfect and I felt very comfortable interacting with him. If it were for just the interaction with Victor I would highly recommend this dealership More
by yosiheights
March 05, 2024
The service was exceptional. Starting with the initial appointment. When i dropped the and picked up Starting with the initial appointment. When i dropped the and picked up More
by mlavoile
