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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
810 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 810 reviews

January 20, 2024

Every step of the way I was informed of the status of my vehicle Professional Loaner vehicle was available More

by bcbrown201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Frank Scott
January 19, 2024

This dealership was very Knowledgeable of the service I needed , it was fast service, and the place was clean. More

by tamara.miller97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
January 19, 2024

The Best! They take their time when servicing your vehicle and confirm before continuing the job. More

by MADAMROSS246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Frank Scott
January 19, 2024

They are a no non sense dealership. Hard to find that in 2024. Roger was great. More

by dsumliner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Frankie in the service dept is the best. He always takes the time to explain any unexpected additional services that need to be done on the vehicle More

by EBEE9106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Clean, comfortable and caring. Good work done. Only downside is how long the wait for an appt. More

by DFEDUN.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

I always feel welcome when I am interacting with the folks. Even on a holiday weekend, there was a quick start to getting the work completed. More

by KWHAUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Great and friendly staff. Always helpful and knowledgeable. One of the best customer service around. More

by ALESIASORRENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar in service department plus the rest of the group, not sure of their names who looked at my car, Caiya Davis, Frank Scott
January 15, 2024

They were very helpful and efficient in getting my issue resolved! Thank you for your help! More

by SUSAN.P.CARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
January 14, 2024

They were very nice and explain everything to me. they also came over if there was a issue More

by RFLOYD883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
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