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Mercedes-Benz of Oklahoma City

Edmond, OK

4.8
851 Reviews

14240 Broadway Extension

Edmond, OK

73103

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851 Reviews of Mercedes-Benz of Oklahoma City

May 16, 2018

Recall Great service! Service advisor, George,CK tasted me when my car was ready and got it to me in a timely manner. Car was cleaned prior to returning it t More

by MelGee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Nicholson
May 25, 2018 -

Mercedes-Benz of Oklahoma City responded

Thanks for your kind words! Be sure to let anyone on our team know if there is anything else we can do to help.

May 16, 2018

Nice, friendly people and great customer service! I have owned Mercedes cars for years while living in Atlanta. When I moved here my car was older and I brought it into Mercedes on several occasions f More

by Kerrykai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Randy Bednar, Ron White, Frank Charles, Jesse Thayne
May 25, 2018 -

Mercedes-Benz of Oklahoma City responded

Thank you so much for taking time to write about your experience with our dealership. We will pass along your kind words! Please let us know if there is anything else we can do to help.

May 12, 2018

Excellent service Amazing new facility and service department. Being able to watch car being worked on is great touch. Car was returned spotless and looking brand new More

by Soonerdoob99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Nicholson
May 25, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad you like the new facility. Thanks for letting us service your car! Please let us know if there is anything else we can do.

May 09, 2018

Bought a new 2018 GLE - Polar White Randy Bednar and Brian Koons are solid folks. MB of OKC have competitive prices, applied the available discounts and were very open and approachable d More

by ballstriker247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nichols, Brian Koons, Randy Bednar, Brooke Eixenberger, Mick Bradley
May 25, 2018 -

Mercedes-Benz of Oklahoma City responded

Thanks so much for your kind words, we are glad we were able to help! We hope you are enjoying your new car, don't hesitate to reach out if there is anything else we can do to help.

May 07, 2018

Had motor mounts replaced and etc. Did ok job on my vehicle , but noticed attention to detail on the mechanics is lacking. They had my vehicle over the weekend and top cover on engine More

by MichaelP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Attention to who work on it and who I spoke to on service( is in your records)
May 08, 2018 -

Mercedes-Benz of Oklahoma City responded

Michael, I’m sure as you can imagine we agree 100% with you. This type of workmanship is not acceptable and we apologize that you had this experience. If you could please reach out to Scott Dounn at sdounn@mbokc.com or (405) 488-6265 so that we may address this issue it would be greatly appreciated. Please accept our apologies and we look forward to hearing from you.

May 03, 2018

Best Service Experience Nick is the guy to deal with. Goes above and Beyond. It’s always a pleasure bringing my vehicle for service because of excellent work the technicians More

by E63AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bankston
Feb 08, 2021 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership and truly appreciate the kind words. We look forward to helping you in the future.

May 02, 2018

Service m As always It’s a pleasure doing business with the Mercedes team!! Especially the service department and scheduling. Every time we have visited everyth More

by Willie_deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Osborne, Brooke Eixenberger, Scott Dounn, Daniel Clingman
Feb 08, 2021 -

Mercedes-Benz of Oklahoma City responded

Thank you so much for the kind words, we will be sure to pass them along. Please let us know if there is anything else we can do to help.

May 01, 2018

Trouble starting and annoying rattle Lance McHenry listened and noted my problems. All problems were fixed very quickly. Frank was extremely kind and helpful with me securing a loaner veh More

by T Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance McHenry
May 01, 2018 -

Mercedes-Benz of Oklahoma City responded

Thanks so much for your kind words! We are glad Lance & Frank have been able to help. Please let us know if there is anything else we can do to help.

April 30, 2018

Mercedes regular service I was helped by George Nicholson. He kept me informed the entire time my vehicle was in the service department. I was in and out in minium time. More

by Duane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Nicholson
May 01, 2018 -

Mercedes-Benz of Oklahoma City responded

Duane, thanks for taking the time to leave feedback about your service visit. We are so glad George was able to help get your service completed quickly. Please be sure to let us know if there is anything else we can do to help.

April 30, 2018

Quick trip in and out! Had to take the new 2018 in for its first service. Was going out of town in it and wanted it done before leaving. Got it in and they got it done quick More

by KimberlyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Alam, Brooke Eixenberger, Nick Bankston
May 01, 2018 -

Mercedes-Benz of Oklahoma City responded

Kimberly, we are glad that our team was able to help get your first service completed quickly and easily for you. Please let us know if there is anything else we can do to help.

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