Mercedes-Benz of Oklahoma City

Electrical diagnostics are never easy Brought our GLA in for no AC, blowing hot air. Tech diagnosed as faulty control unt and replaced. Had AC for a couple weeks but went out again so we b Brought our GLA in for no AC, blowing hot air. Tech diagnosed as faulty control unt and replaced. Had AC for a couple weeks but went out again so we brought back. Tech dove in and found a couple pinched wires, repaired and AC working again. More

Best!!! No hassle buying and knowledgeable staff. Highly recommend product. I’ve bought more Mercedes than I can remember and am sold on quality. The new s No hassle buying and knowledgeable staff. Highly recommend product. I’ve bought more Mercedes than I can remember and am sold on quality. The new store is beautiful and built for the consumer. Everyone is friendly. More

Great Job As always great service center. Last time I went in for service was moving day to their new location. They were professional and courteous. I could As always great service center. Last time I went in for service was moving day to their new location. They were professional and courteous. I could tell the staff was frazzled but handled the day like champs. More

Recommended Service Department This is the second vehicle we purchased from this dealership. The Sales Department is professional and not pushy. And the Service Department is frien This is the second vehicle we purchased from this dealership. The Sales Department is professional and not pushy. And the Service Department is friendly, has always taken good care of us and the service needs of our vehicles. We live several hours away and the Service Department always arranges a loaner vehicle for us so we can make the most of our time in Oklahoma City. More

Excellence! Excellent service! Friendly, professional, efficient, and excellence! My trust has been earned! Mrs. Kim Malone, Operations Assistant, has been out Excellent service! Friendly, professional, efficient, and excellence! My trust has been earned! Mrs. Kim Malone, Operations Assistant, has been outstanding! When I had a blowout on I 35, after contacting MBrace and being put on hold for road service - who NEVER picked up, I texted Mrs. Malone to let her know I was on hold for more than 30 minutes and stranded on the shoulder of I 35, she not only contacted local road assistance, but came and allowed me to sit in her vehicle while I waited. That is truly customer service! Thank you! Whenever I visit the dealership, from the time I drive up, I am greeted with friendly smiles! Whatever service I need, it is done with expertise and timeliness. I feel the prices are fair and, again, the customer service is outstanding! Hat;s off to Mrs. Kim Malone, Mr. Scott Dounn, Mr. Nick Bankston, Mrs. Debra Osborne, Mr. Frank Charles, and Mrs. Cynthia McCoy! These professionals always make me feel like a valued part of the Mercedes Family! Thank you, Rita Gray-Martin More

car buying experience Exceptional people producing exceptional experiences. So grateful for Jeremy’s attention to detail, time investment, energy, and personal care during Exceptional people producing exceptional experiences. So grateful for Jeremy’s attention to detail, time investment, energy, and personal care during our decision making process. Also appreciate Randy coming into the sale to help with our special concerns. Tim was always so helpful and made us feel very much appreciated. This was very nice and made things less stressful.. The entire team always made us feel welcome, heard, and appreciated. We love the new dealership location amenities. We have bought several cars from MB OKC and will continue to buy all our cars from MB OKC in the future. Thank you all for all that you do to make the process so easy! So pleased with our S63 AMG! More

Never found the problem I took my car in to figure out why it was rough idling. It was there for about 3 weeks and I never could get an answer. They told me it was something I took my car in to figure out why it was rough idling. It was there for about 3 weeks and I never could get an answer. They told me it was something with the exhaust system and would probably end up costing more than the car is worth to fix and they couldn’t guarantee that was exactly the problem. So I took it home and sold for really cheap, taking a huge loss on it, the guy who bought it from me changed the O2 censor and now it runs perfect so I just sold a good car for nothing. More

Always treated well I always have a great experience when I go to this dealership for service. No complaints. I would highly recommend the service department to anyone. I always have a great experience when I go to this dealership for service. No complaints. I would highly recommend the service department to anyone. More

On game! Everytime my wife or I have brought our vehicles in they have been taken care of top notch! So much so that all we own now are Mercedes-Benz! Everytime my wife or I have brought our vehicles in they have been taken care of top notch! So much so that all we own now are Mercedes-Benz! More

Great experience!!! Best experience & salesman ever! Will definitely buy from Jeremy again! Thanks for the amazing customer care! Only went ahead with purchase because Best experience & salesman ever! Will definitely buy from Jeremy again! Thanks for the amazing customer care! Only went ahead with purchase because you were moving to Edmond, can't wait to come by :-) More