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Mercedes-Benz of Northlake

Charlotte, NC

4.6
521 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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521 Reviews of Mercedes-Benz of Northlake

January 12, 2014

Everyone we encountered was helpful and made us feel comfortable. Chad went out of his way to make the delivery and sales process spectacular. My experience was so positive, two more vehicles have been More

by Sranderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service mgr and retail sales desk rep were awesome!, Brian Porta, Kelly Purser, Chad Woods
January 11, 2014

I went to the dealership just to look around, but by the time I left I was rolling off the lot with my CPO 2009 E350 AMG. Everyone there was so helpful and continue to check on my satisfaction with the vehi More

by Kmoore5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Woods
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

January 11, 2014

I have purchased many cars in the past from different dealerships in Charlotte. After my experience with Mercedes-Benz of NorthLake nothing else compares. They are outstanding and always provides superio More

by lisa091972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Woods, Nick Collins
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

January 10, 2014

I did not go to the dealership intending to make a purchase that day, but Chad Woods was prepared for every question I had and by the end of my test drive I was SOLD! The two things I dread most are c More

by patlondon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Woods
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

January 10, 2014

Our experience started with a purchase of a brand new 2013 gl450 in September 2013. We were happy with our initial experience and purchase. We unfortunately ran into a few roadblocks when my car had to More

by debraoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Porta, Kelly Purser, Chad Woods, Taylor Martino
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

January 10, 2014

First, the Hendrick dealerships are a cut above the rest. I've purchased four vehicles from them over the years (2 Lexus and 2 Mercedes) and found the experience in both Sales and Service to be outstanding. More

by ChrisFreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Porta, Kelly Purser, Rob Bacharach, Taylor Martino
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

January 10, 2014

Rob did an outstanding job of chasing inventory in an effort to satisfy our exact requirements. He made the process essentially seamless for me as his customer and he exceeded our expectations through ou More

by samohtjadey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

January 09, 2014

Very very efficient , friendly, satisfactory and overall a wonderful experience And would really recommend this to all of my friends for sure Thank you very much More

by anveshkolli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demarco crump, DeMarco Crump
January 09, 2014

customer service by Demarco made me purchase a vehicle. He truly go out of his way to show you that he cares. I will come back for an upgrade in 2 years More

by bronskingilmangilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demarco Crump, DeMarco Crump
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

January 09, 2014

EVERYONE at this dealership was exceptionally helpful one of the most pleasant buying experiences I have had. Alexis Greene did everything she could tto help us secure this purchase. More

by golden2277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Greene
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