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Mercedes-Benz of North Olmsted

North Olmsted, OH

4.8
1,143 Reviews
At Mercedes-Benz of North Olmsted, we are committed to providing exceptional customer service. Our goal is to make every car-buying experience simple, transparent, and worry-free.
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28450 Lorain Rd

North Olmsted, OH

44070

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Showing 1,143 reviews

September 02, 2026

Can’t speak more highly of Don, Doug and the rest of the crew or North Olmsted MB. I was actively looking for a new vehicle for my Mom and decided to give them a call do to seeing their YouTube channel Benz More

by Godive3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Twardzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2026

Don delivers concierge service. He is extremely knowledgeable about the industry and the product. He gives excellent recommendations and counsel. More

by Skimmelman
Recommend Dealer
Yes
Employees Worked With
Donald LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2026

I recently purchased a Mercedes and had the pleasure of working with Tayler karp.She was knowledgeable, patient, and made the whole process smooth and stress-free. Taylor took the time to answer all my que More

by Sarabjits731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler karp
August 31, 2026

Don made the experience extremely easy and efficient ! We highly recommend working with him to find the right car within your budget! He was reasonable, honest, and we felt like he had our best interest t More

by Claycombsarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Twardzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2026

Excellent buying experience from start to finish. Don was exceptionally helpful and professional throughout the buying and delivery process. While this was not my first experience purchasing a vehi More

by seanwalker5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Twardzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
August 27, 2026

Don went above expectations! Exceeded in customer service. Strongly recommend Don with Mercedes of North Olmsted!!! More

by RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Sisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2026

Excellent customer service. Made the process of purchasing a car smooth and easy. Definitely recommend. More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2026

I have been to a lot of car dealerships, and even briefly worked at one, and nothing can compare to the treatment at Mercedes. From start to finish it was a VIP experience like no other. More

by Shannon.walls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justine
August 21, 2026

Matt did an amazing job helping us find the exact vehicle and made the whole process so easy and fun More

by tca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2026

Straight forward pricing, no pressure to sell. I felt the entire time the sales team was really trying to help me out. I would recommend anyone looking for a Mercedes to look here first. Staff is More

by Richardadodd12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Sisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin - internet sales.