Mercedes-Benz of Midlothian - Service Center

Professional staff was efficient and helpful. The service team was informative and made sure I was comfortable while waiting in the convenient customer lounge. The service team was informative and made sure I was comfortable while waiting in the convenient customer lounge. More

They didn’t have our appointment listed when we got there, but Regina fixed that & made it good. We were out in record breaking time. there, but Regina fixed that & made it good. We were out in record breaking time. More

Service on vehicle is consistently professional, timely and courteous. It is the reason l purchase vehicles at this dealership. and courteous. It is the reason l purchase vehicles at this dealership. More

Scott provided excellent customer service, as usual. I drive an extra 30 mins to have my vehicle serviced here due to exceptional service vs. the dealership closer to my house. I drive an extra 30 mins to have my vehicle serviced here due to exceptional service vs. the dealership closer to my house. More

Ragina Fitz, our Service Rep, was wonderful; she explained our service options and plans, kept us informed throughout the servicing process, and was friendly, yet professional. Looking forward to w explained our service options and plans, kept us informed throughout the servicing process, and was friendly, yet professional. Looking forward to working with her in the future. More

Dealership (sales and service only experiences) is great. Nice folks, no pressure, plenty of information and options. Sales process went very smoothly earlier this year on my new 2023 E350 and service was Nice folks, no pressure, plenty of information and options. Sales process went very smoothly earlier this year on my new 2023 E350 and service was great on my 2019 GLC 300. Couldn't be happier. More

Wonderful service, Service member very knowledgeable and considered of my time. He looked for ways to save me time considered of my time. He looked for ways to save me time More

I think Scott Lambert and Amanda Dudley are superior. The service they provide is magnificent. Thank you. Gerry Seeber The service they provide is magnificent. Thank you. Gerry Seeber More

I was very pleased with my service A experience. Each part of the process was greeted with friendly faces. Each part of the process was greeted with friendly faces. More

Scott Lambert is very cordial and professional. He knows his job. He makes you want to come to the Midlothian branch for your service. He knows his job. He makes you want to come to the Midlothian branch for your service. More