Mercedes-Benz of Midlothian - Service Center

Great service very responsive. Was able to get quick service, kudos to Alan, Service Tech. Was able to get quick service, kudos to Alan, Service Tech. More

Disappointed at first when I was told my 10:30 appointment may not be worked on until the next day. All sorted when I changed from drop off to waiting. Lesson learned. appointment may not be worked on until the next day. All sorted when I changed from drop off to waiting. Lesson learned. More

Mercedes Benz in Midlothian provides great customer service and definitely value there customers every need. service and definitely value there customers every need. More

This place is great! From the customer service to the mechanic service. My car is just a long journey of frustration! From the customer service to the mechanic service. My car is just a long journey of frustration! More

Nicole had everything ordered and my loaner ready! The service went perfectly. Everyone at this dealership is very nice and organized. The service went perfectly. Everyone at this dealership is very nice and organized. More

Scheduled my appointment for my rear light replacement and got a courtesy maintenance check. Nicole was polite and professional. Maintenance tech was very helpful explaining car repairs. The video of main and got a courtesy maintenance check. Nicole was polite and professional. Maintenance tech was very helpful explaining car repairs. The video of maintenance check was excellent. Waiting room was clean and had cold water. Disappointed to pay a 3% service fee for using a credit card. More

Very professional and accurate service. Friendly and efficient customer service. Helpful and down to earth. Friendly and efficient customer service. Helpful and down to earth. More

People were very professional and polite show room was amazing the waiting area was huge and had lots of amenities will you wait. Excellent experience amazing the waiting area was huge and had lots of amenities will you wait. Excellent experience More

Very happy with the service My only complain has been for dealership charging 3% for CC. Use of CC is a way of life nowadays No other business charges for using CC.. It's very poor taste for a dealer for dealership charging 3% for CC. Use of CC is a way of life nowadays No other business charges for using CC.. It's very poor taste for a dealer like MB to charge for using CC. More

The service was done well and the communication was excellent. Ability to pay online makes things quick. excellent. Ability to pay online makes things quick. More