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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
853 Reviews

853 Reviews of Mercedes-Benz of Midlothian - Service Center

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November 30, 2024

Special shoutout to Michelle Goodman who followed up with us to see if we needed any maintenance on our spare Mercedes C300. Working with this dealership's service department in Midlothian experience has bee More

by DEON.PRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Goodman
November 29, 2024

Way over priced, a diagnostic is almost 300 dollars. This is something that is done for free at most auto zones. They charge a ridiculous amount in labor for regular oil change services I paid 1400 doll More

by JOHNSONERIC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

The scheduling service process was easy and convenient. The service advisor was friendly and professional. More

by jeanrobert34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Great service. Cheyne was great to work with he kept me well informed of the repairs and service. More

by BOBNES526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne
November 26, 2024

Ragina Was amazing thanks to her i will definitely be coming back. She’s helpful More

by SHAMARAWILLIAMS1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Ragina is always on top of her game and is willing to help with any and everything! Thanks Ragina! More

by BTRIMMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Trimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Service was off the Hook! ! Excellent!! I like the video from the technician showing what was done and the inspection of my vehicle, what a great way to be apart of the experi More

by doreg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
November 25, 2024

Bob provided excellent service. Scott takes of us every time. Scott is one of the best service advisor I meet in my life. More

by VENKATVEN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Credit card Charge is ridiculous and just rude. Car wasn’t even washed after an $1,100 service. Tru Video nice but unnecessary. Alan is always good but I will be shopping around to other MB serv More

by MCKEESA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

I was in and out in under two hours. Super handy when you are in a time crunch to pick up grandkids. :) More

by LYNN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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