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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,119 Reviews

1,119 Reviews of Mercedes-Benz of Midlothian - Service Center

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May 17, 2025

Scott Lam did an amazing job with taking care of me. He got me in early and found the part for my sprinter repair. He was very professional and very knowledgeable about my van issues. I would recommend More

by mtrc334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Friendly, professional and they get the job done in no time. It was nice being there More

by ASSYDEEQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Staff has been helpful and courteous. We had a bit of confusion about whether or not I had purchased an extended warranty. But it got straightened out. Thanks for asking. More

by HYLAN.HUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Anderson
May 17, 2025

The service for my visit was exemplary. The thoughtful listening from Scott Lambert gave me confidence that my concerns would be totally addressed. I found the process very communicative, More

by RICOHANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Regina was supper helpful! ! 100% for customer service and provision of solutions. I have worked with her three times and each time was perfect!!! More

by MICHAEL.AJENI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Better than best she is! Regina should set your bar for training new hires. She’s done everything I’ve asked as fast and efficiently as she could. Popped in with a blown head More

by christopher.cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

We always enjoy stellar service at this dealership! Its like dealing with family. I strongly recommend them both when you buy or lease your next Benz and for ongoing service. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Mercedes Dealership on Midlothian provides excellent service. Staff is courteous and professional. I would recommend More

by jeanrobert34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Great service Nicole was thoughtful and thorough. I know my car will be well taken care of so I trust Benz Midlothian More

by Deborah JS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Always a pleasure working with them, they go above and beyond to please meet my needs! More

by letitiaandcompany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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