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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
853 Reviews

853 Reviews of Mercedes-Benz of Midlothian - Service Center

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December 06, 2024

Great experience, great staff, they stay busy and I was patient. Appreciated the follow up. More

by DALETVASQUEZ361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

I always receive great service when I bring my car to this dealership. Thank you More

by SHARONRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Very user friendly. The polite service representative made it an enjoyable experience that I’m am truly grateful for. More

by CHARLESDROSS05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Alan is the best service advisor! Thanks for the great care and service! Best dealership ever! More

by JIMMY.HYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Thank you Ms. Fitz! You are an awesome service advisor, thorough and pleasure to work with. More

by mdukat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Mercedes of Midlothian was easy to reserve appointment for inspection and get it done quickly and expertly. More

by MAL7947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Service was fine but prices have skyrocketed. “B” service is now $1100. Way too much. More

by Shocked by price increase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
December 01, 2024

Scott Lambert is an outstanding service advisor! He does a great job communicating and assisting clients! More

by MELANIE_KNOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Great to work with. Your dealership is wonderful. Hope everyone is fine at the dealership. More

by WRAASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Excellent maintenance service. Scott is thorough and efficient and kept me updated on progress. Would recommend to others. More

by KARLACURTISVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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