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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
807 Reviews

807 Reviews of Mercedes-Benz of Midlothian - Service Center

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June 01, 2024

We consistently receive fast and honest service and are grateful for the timely updates when our Mercedes chassis motorhome is in for routine service. More

by SRAELANCASTER
Recommend Dealer
Yes
Employees Worked With
Alan
June 01, 2024

I have had a few vehicle served with this dealership and the service is always good. More

by anelsonsr9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Wadsworth
June 01, 2024

Will Turner was great to work with during our transaction. He was fair, respectful and very professional. More

by almad17
Recommend Dealer
Yes
Employees Worked With
Will Turner
May 31, 2024

Great overall experience at the service department. Will absolutely visit again when needed. Thank you. More

by JAYWOODFIN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Friendly atmosphere. ...with knowledgeable attendants, also limited waiting time..it is always a pleasure to visit Mercedes Midlothian..thank you.. More

by carljmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
May 31, 2024

The staff was very helpful and friendly. Rick Nelson was particularly great to work with! The prices for service were high plus there's an additional fee now to use my card to pay. For that More

by TAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
May 30, 2024

Always professional and this dealership completes service in a timely manner. They make the service experience easy. More

by GTOMPKINS180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
May 30, 2024

Very Friendly and helpful the service writers are kinda hard to get in contact with sometimes. Overall a good experience More

by tonyteele25
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alan
May 26, 2024

Ragina Fitz, Service Advisor, listened to my concerns and understood my anxiety due to the age of my E350. She was knowledgeable, professional and addressed all my questions. She took the time to have t More

by paulasimpson1353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilder Hickman
May 24, 2024

I chose Midlothian not because of the location, but rather the dedication and professionalism of my salesperson. More

by PATRICIALRIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salesperson Brent Trimmer 5 stars Regina fitz service dept 5 stars
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