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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
807 Reviews

807 Reviews of Mercedes-Benz of Midlothian - Service Center

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June 11, 2024

Rick Nelson was a fantastic service advisor! He worked with us to get the best outcome for our situation and kept me laughing along the way More

by KRMCC1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
June 10, 2024

Great experience overall. Service was excellent and would recommend taking your mercedes to Mercedes of Midlothian anytime. More

by FOURBRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bruington
June 09, 2024

Work done quickly and well. Staff very professional. The only negative note was the casher’s attitude when we checked out. Very poor as if you guys do not want to continue with More

by RUSHMERE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Professional services from beginning to end. The work performed was great just hoping it lasts. More

by bhinestimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
June 08, 2024

Service dept. is great. Always have vehicle ready and work done correctly. I usually drop off the previous night and they call next day when ready. More

by harrysisk51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

This dealer provided exceptional service. Regina also went the extra mile to assist with connecting my new phone to my old far. All in all, I had a great experience. More

by MSANGE1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Excellent service, excellent timing. Allan was great. Got there early, was put through. Had a car waiting for my use. Thank you More

by KAREN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan
June 07, 2024

My service advisor was very helpful I would ask for him again! He was so helpful in solving my problem More

by BECKYBASSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
June 07, 2024

The service we received is good. It was delayed more than we were told by the staff. More

by sujajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Hakki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taarik
June 06, 2024

Service writer Allen and the Service Manager are personable and professional. They listen attentively to all concerns More

by pk855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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