Mercedes-Benz of Midlothian - Service Center

I love Scott my Service Manager - I trust him and the work the Servicing team do. Thank you!!!! work the Servicing team do. Thank you!!!! More

Great, efficient service for a reasonable price! Wonderful customer service from start to finish! We are very happy with our car purchase! Wonderful customer service from start to finish! We are very happy with our car purchase! More

Scott Lambert, our service adviser, was very kind, helpful, and professional. It was a very positive experience. helpful, and professional. It was a very positive experience. More

Such a hassle to get a simple oil change and loss of work vehicle for 24-36hrs vehicle for 24-36hrs More

Scott provided exceptional service as always. He continues to display a professional and friendly attitude with each visit. He explained recommended services without any pressure to have work c He continues to display a professional and friendly attitude with each visit. He explained recommended services without any pressure to have work completed. More

Scott was awesome the entire time and took great care to make sure that my vehicle was in top shape when I picked it up. Excellent communication. make sure that my vehicle was in top shape when I picked it up. Excellent communication. More

The best service writer. I will continue to use him. His continued true customer service skills and going the extra mile for his customers continues to show , This is the se I will continue to use him. His continued true customer service skills and going the extra mile for his customers continues to show , This is the second time I’ve used him and I will continue to use him when I bring my car in for service. You should utilize him to train others. More

I have always had great service. I would call Scott with questions; now I see Alan when I bring my car in for service. A note to Sam may you gave great success in NY. I would call Scott with questions; now I see Alan when I bring my car in for service. A note to Sam may you gave great success in NY. More

It was not the best experience. It was an unpleasant experience. It did not leave me with a good experience. It was an unpleasant experience. It did not leave me with a good experience. More

Service is expensive. Appointment times are not honored. Nickel and dime you to death. Could throw in a complimentary ANYTHING. Appointment times are not honored. Nickel and dime you to death. Could throw in a complimentary ANYTHING. More