Mercedes-Benz of Midlothian - Service Center

My service went well. Mr.Lambert have done a really good job helping with my car. I appreciate the good deeds. Mr.Lambert have done a really good job helping with my car. I appreciate the good deeds. More

Excellent service! Everything done in a timely matter, Great customer service from whole auto servicing team!! Thank you again Everything done in a timely matter, Great customer service from whole auto servicing team!! Thank you again More

Overall a wonderful experience Regina was great to work with and the service was completed quickly! with and the service was completed quickly! More

Poor communication - had my car for a whole day and i had to call 3 times to get a response. Kept it a whole second day due to 'crazy day' to get the 2nd row seat unlocked and figure out a squeaky noise. W to call 3 times to get a response. Kept it a whole second day due to 'crazy day' to get the 2nd row seat unlocked and figure out a squeaky noise. Was not told about loaner option. Will not go again - this was my first visit with my brand new car. More

Easy to access location. Friendly, professional, and helpful staff. Well kept and spacious waiting area. Friendly, professional, and helpful staff. Well kept and spacious waiting area. More

As a customer for over ten years, my recent experience was frankly tested. But I am grateful for the support I received from the service manager, Wilder, who went above and beyond in managing a complex, c was frankly tested. But I am grateful for the support I received from the service manager, Wilder, who went above and beyond in managing a complex, costly, and yet required repair. I will continue to be a customer for years to come, I have total trust in the experience of this shop at Midlo. More

This dealer needs a tech person that will have the patience and take the time to show owners how to use everything on the car.. Saying "Hey Mercedes" doesn't cut it. Hey Mercedes always says "I can, patience and take the time to show owners how to use everything on the car.. Saying "Hey Mercedes" doesn't cut it. Hey Mercedes always says "I can,t help you with that". More

Scott Lambert is the best service representative in the business. Spencer did a great job with our Sprinter. The rest of the staff is top notch as well. Thanks you everyone. Paul Trible Quartermaste business. Spencer did a great job with our Sprinter. The rest of the staff is top notch as well. Thanks you everyone. Paul Trible Quartermaster Highland County Volunteer Rescue Squad Monterey, VA More

Caring and responsive. We came considerable distance to bring our car to this service center as prior experiences had ben very positive. We came considerable distance to bring our car to this service center as prior experiences had ben very positive. More