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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,079 Reviews

1,079 Reviews of Mercedes-Benz of Midlothian - Service Center

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March 16, 2025

Anyone in the market for a new or used mercedes-Benz I could not recommend this staff or this dealership Enough!!! this experiences made me a Mercedes-Benz team player with pride❤️ More

by Rover Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Mercedes-Benz of Midlothian responded

Thank you for your kind words and for sharing your experience!

March 14, 2025

The express service was excellent. Regina was able to get my car in the service bay and explain to me exactly what was going to happen. Everything was completed within an hour and fi More

by CRHODES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Had to bring my unit back a second time for repair. Also unhooked the OBD 11 that had a second port to connect to and broke the pin on it.. More

by DOUG@WINEANDBEERSUPPLY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

They always helpful and corteous they do great work I’m sold on the deslership More

by SHEILA_MMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Everyone was great an real nice , Alan was my service manager an did wonderful job ,Thank you all. More

by DAVIDPELLE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

The customer service was excellent from beginning to end. The service advisor was very attentive and caring. More

by kmkimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

I appreciate the great service from Alan taking time to answer all my questions to the checkout process where an issue was easily resolved. And I also appreciate the good work the technicians do to keep my More

by DUNBARPT
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

You’re absolutely amazing . Thank you for great job And so fast finishing my inspection More

by SSABIT71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Dealership was quick with diagnosis but the delivery was a lille longer than I expected. More

by granderson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Great service as always, whether it’s sales or service the experience is exceptional and caring. I recommend any and all to visit Mercedes Benz of Midlothian whether it’s for purchase or service of your v More

by AMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lyon (Exceptional)
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