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Mercedes-Benz of Midlothian
Midlothian, VA
1,430 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,430 reviews
March 03, 2025
Always great service, efficient, prompt, excellent staff, comfortable environment to wait for service, reliable and honest work! comfortable environment to wait for service, reliable and honest work! More
by MR
Verified CustomerEmployees Worked With
March 02, 2025
Nicole did a great job looking into options for the repair of my vehicle including warranty coverage and payment options I highly recommend her and the dealership for your car maintenance repair of my vehicle including warranty coverage and payment options I highly recommend her and the dealership for your car maintenance More
by TLITTLE3600
Employees Worked With
March 02, 2025
My experience was awesome. My technician took good care of me and easily explained every step of the process. My technician took good care of me and easily explained every step of the process. More
by Thomas
Employees Worked With
March 01, 2025
Work was done on time and the car was cleaned. I was informed of work that needed to be done. A I was informed of work that needed to be done. A More
by JBRANTLEYDPM
Employees Worked With
March 01, 2025
Very friendly staff, knowledgeable and my service advisor Scott keeps me coming back. Very helpful! Scott keeps me coming back. Very helpful! More
by ABURISH14
Employees Worked With
March 01, 2025
Charles is instrumental dynamic and demonstrates quality experience in assisting great customer service and care! experience in assisting great customer service and care! More
by mslaw623
March 01, 2025
Great job keeping me informed every step of the way ! Nicole was great she did a great job explaining all of the services and prices to me . Nicole was great she did a great job explaining all of the services and prices to me . More
by DUBIEL1234
Employees Worked With
February 28, 2025
Service was exceptional at best. Regina communicated with me every step of the way until service was completed. Regina communicated with me every step of the way until service was completed. More
by sharonsmiles81
February 28, 2025
My car buying experience was amazing. My salesman, Charles Armstrong was awesome. His knowledge, experience, and professionalism was outstanding. My finance rep, Jenna was also great. My salesman, Charles Armstrong was awesome. His knowledge, experience, and professionalism was outstanding. My finance rep, Jenna was also great. More
by mandaj2595
Employees Worked With
James Armstrong
February 27, 2025
This is THE BEST service center I have ever dealt with! Ragina was my service advisor and was so amazing. She is kind, knowledgeable, and patient. Ragina was my service advisor and was so amazing. She is kind, knowledgeable, and patient. More
by Dr. S
Employees Worked With
