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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,237 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,237 reviews

November 29, 2024

The scheduling service process was easy and convenient. The service advisor was friendly and professional. More

by jeanrobert34
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

The salesman Ron was very helpful and professional. He made the experience of purchasing a new vehicle very smooth and timely. More

by APARHAM64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Nice people. Easy process. Fast delivery. Car was ready on the showroom floor with a bow on top. Great price More

by terry.welles
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Barker
November 27, 2024

Great service. Cheyne was great to work with he kept me well informed of the repairs and service. More

by BOBNES526
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne
November 26, 2024

Ragina Was amazing thanks to her i will definitely be coming back. She’s helpful More

by SHAMARAWILLIAMS1201
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Ragina is always on top of her game and is willing to help with any and everything! Thanks Ragina! More

by BTRIMMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Trimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Service was off the Hook! ! Excellent!! I like the video from the technician showing what was done and the inspection of my vehicle, what a great way to be apart of the experi More

by doreg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
November 25, 2024

Bob provided excellent service. Scott takes of us every time. Scott is one of the best service advisor I meet in my life. More

by VENKATVEN100
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Credit card Charge is ridiculous and just rude. Car wasn’t even washed after an $1,100 service. Tru Video nice but unnecessary. Alan is always good but I will be shopping around to other MB serv More

by MCKEESA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

I was in and out in under two hours. Super handy when you are in a time crunch to pick up grandkids. :) More

by LYNN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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