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Mercedes-Benz of Midlothian
Midlothian, VA
1,808 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,808 reviews
March 12, 2026
Excellent customer service from the beginning and wonderful follow up. A truly positive caring experience. wonderful follow up. A truly positive caring experience. More
by ekdevlin
Employees Worked With
February 27, 2026
The service I received was truly outstanding. I was only there to pick up a key fob and to get a programmed, but I am very impressed with the professionalism. Thanks for making my visit very po I was only there to pick up a key fob and to get a programmed, but I am very impressed with the professionalism. Thanks for making my visit very positive. More
by Bluntsaved
Employees Worked With
February 23, 2026
Our entire experience at Midlothian MB was fantastic. Viktoriya and Martin were knowledgeable, thorough and very friendly. Best car buying experience we have ever had. Viktoriya and Martin were knowledgeable, thorough and very friendly. Best car buying experience we have ever had. More
by skderm
Employees Worked With
Viktoriya, Martin
February 11, 2026
The purchasing process was easy and efficient. Frank made sure we were well taken care of at all times! Frank made sure we were well taken care of at all times! More
by gingrkennedy
February 08, 2026
Extremely friendly people. Very responsive and clearly explained everything. In addition, they got me in and out in a hurry which was important to me. Overall, a great experien Very responsive and clearly explained everything. In addition, they got me in and out in a hurry which was important to me. Overall, a great experience. More
by turkeyfarm
Employees Worked With
February 05, 2026
They made everything so easy and were great to work with. Lots of patience and attention to detail. Also I felt safe to take time to make my decision. A really great experience. Lots of patience and attention to detail. Also I felt safe to take time to make my decision. A really great experience. More
by Goodman.ae
Employees Worked With
February 04, 2026
Great dealership attentive to the customer needs and Frank Costa was very thorough in helping us find the vehicle that fit our preferences we were absolutely thrilled with the experience Frank Costa was very thorough in helping us find the vehicle that fit our preferences we were absolutely thrilled with the experience More
by Belle
Employees Worked With
January 27, 2026
I drove my vehicle in unexpectedly because of battery issues. I did not have to wait, and the service department processed my car for repair and I left it there to be picked up after the service was com issues. I did not have to wait, and the service department processed my car for repair and I left it there to be picked up after the service was completed. More
by tbrightwell
Employees Worked With
December 25, 2025
It was a great buying experience and I will return for the next one. Merry Christmas the next one. Merry Christmas More
by ronnieramos
Employees Worked With
