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Mercedes-Benz of Midlothian
Midlothian, VA
1,439 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,439 reviews
January 22, 2025
Isaiah Cotton provided us with exceptional sales service when we bought our 2025 Mercedes GLE 350 this week. Isaiah was pleasant to work with, responsive to us when we reached out, patiently answered our q when we bought our 2025 Mercedes GLE 350 this week. Isaiah was pleasant to work with, responsive to us when we reached out, patiently answered our questions and provided a helpful new car orientation for us. He was proactive without being pushy and if he didn't know the answer, he was honest about it and quickly found the answer we needed. He diligently continued to search for the vehicle that matched our needs and preferences and very quickly found us our car. We would recommend Isaiah to others who are interested in buying a new car! More
by Pam Diemer
Employees Worked With
January 22, 2025
Prompt friendly service. Clean and relaxing waiting areas. Unfortunately, too cold to wash my car. Clean and relaxing waiting areas. Unfortunately, too cold to wash my car. More
by dpfranklin57
Verified CustomerEmployees Worked With
January 21, 2025
Customer service is great. The employees are great to deal with. Very knowledgeable and helpful. The employees are great to deal with. Very knowledgeable and helpful. More
by BIGJEFF8.AM
Employees Worked With
January 21, 2025
Everything was great. Only disappointment was nit having not having my car washed because it was not working at the time. Loved the video clip of my car being worked on. Only disappointment was nit having not having my car washed because it was not working at the time. Loved the video clip of my car being worked on. More
by Calam10
Employees Worked With
January 21, 2025
Professional, courteous, accommodating, knowledgeable, and expeditious processing to obtain the vehicle of choice. Completely satisfied! and expeditious processing to obtain the vehicle of choice. Completely satisfied! More
by zkeough
Employees Worked With
January 20, 2025
Scott Lambert adviser is great always friendly reliable always concern about my car needs gives me the best advice friendly reliable always concern about my car needs gives me the best advice More
by Maybabyrc
January 20, 2025
They really listen. Frank and the team don’t make you waste time. Happy customer. Frank and the team don’t make you waste time. Happy customer. More
by rturner31
Employees Worked With
January 19, 2025
They delivered on what they promised at a time that worked for me. Nicole was kind and attentive. She kept myself and other customers updated. worked for me. Nicole was kind and attentive. She kept myself and other customers updated. More
by cpowis
Employees Worked With
January 18, 2025
Scott Lambert provides truly outstanding service. He never tries to sell me on service I do t need and will tell me if I can wait for something (like new spark plugs). I appreciate that and I have so He never tries to sell me on service I do t need and will tell me if I can wait for something (like new spark plugs). I appreciate that and I have so much trust in him. I will always buy from this dealership because of the service I get from him. More
by KMC
Employees Worked With
