Back

Mercedes-Benz of Marin

San Rafael, CA

4.7
332 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

Directions

By Type

332 Reviews of Mercedes-Benz of Marin

August 17, 2024

Highly professional service with attention to providing clear information regarding service needs of the vehicle. Our service advisor, Eliseo, ensured a timely and positive service experience for us. More

by higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Aug 19, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your positive experience! We're delighted to hear that Eliseo and the team at Mercedes-Benz of Marin provided clear information and timely service. We appreciate your support!

August 17, 2024

Excellent service dept. Had a complete replacement of brakes, rotors and pads and tires. All done on time, on budget. With a loaner . 5 Stars for sure. I’m very satisfied w More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Aug 19, 2024 -

Mercedes-Benz of Marin responded

Ray, we're delighted to hear that you had a great experience with our service department at Mercedes-Benz of Marin. Thanks for the 5-star review!

August 17, 2024

Eliseo is the best. He’s taken care of my Mercedes needs forever. Always reliable, trustworthy, looks out for my benefit and of course that of my car. More

by rberelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Aug 19, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo has consistently provided you with exceptional service at Mercedes-Benz of Marin. Thanks for sharing your experience!

August 16, 2024

Mick was extremely knowledgeable and helpful. Aligned the service and vehicle pick up to my schedule. More

by Ali415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Aug 16, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Mick provided such knowledgeable and accommodating service at Mercedes-Benz of Marin. Thanks for sharing your experience!

August 15, 2024

Professional, efficient and great to deal with. East to schedule. They take great care of my car. More

by DBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana, TRACI CRESPO
Aug 16, 2024 -

Mercedes-Benz of Marin responded

Thank you for taking the time to review Mercedes-Benz of Marin! It really means a lot to hear that you're happy.

August 15, 2024

From the service advisors to front desk representatives and service aides, everyone was responsive and professional with a client’s concerns. My car returned clean as well. More

by Azi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat
Aug 15, 2024 -

Mercedes-Benz of Marin responded

Azi, we're delighted to hear that our team at Mercedes-Benz of Marin provided responsive and professional service. Thanks for sharing your positive experience!

August 14, 2024

Donald Murphy was thorough, prompt, and helpful. Made taking my car in quick and easy More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy 5 star
Aug 15, 2024 -

Mercedes-Benz of Marin responded

Ken, thank you for sharing your 5-star rating of Mercedes-Benz of Marin! We will pass along your kind words to Donald. Safe travels!

August 13, 2024

My service adviser Lilliana fixed all problems that the dealer from whom I bought the car could not with many attempts. I was given a brand new loaner. I will not go anywhere else for future service More

by Roberthetland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilliana
Aug 14, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Lilliana and the team at Mercedes-Benz of Marin were able to resolve your issues so effectively. We thank you for choosing us for your service needs, and look forward to assisting you again in the future!

August 12, 2024

Service was great and Eliseo was fsntastic. Car was serviced and I felt great getting into my car even though it has 98000 miles on it. More

by rjellis40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Aug 12, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo and the team at Mercedes-Benz of Marin provided you with fantastic service. Thanks for sharing your experience, and we're glad you're enjoying your car!

August 08, 2024

Great customer service and a quick resolution to my mercedes app issue. My car and the app work great. More

by sfcidustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 09, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that our team at Mercedes-Benz of Marin provided great customer service and resolved your app issue quickly. Enjoy the seamless experience with your car and app!

...
8
...