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Mercedes-Benz of Marin

San Rafael, CA

4.7
332 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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332 Reviews of Mercedes-Benz of Marin

September 01, 2024

The service was very quick and efficient. I appreciated being given a very nice loaner. The extended warranty I purchased last year has served me well. Thank you. More

by schatzmarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any of these names.
Sep 03, 2024 -

Mercedes-Benz of Marin responded

Marcia, we're glad to hear you had a quick and efficient service experience at Mercedes-Benz of Marin. Thank you for your feedback and continued trust in our team!

September 01, 2024

This was my first visit here with my new GLC300 for an oil change. Asked them to get it done by certain time and they do it. Thank you!!! More

by Vasy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Sep 03, 2024 -

Mercedes-Benz of Marin responded

We're glad to hear your first visit with your GLC300 at Mercedes-Benz of Marin went smoothly and timely. Thanks for the review!

August 31, 2024

Very professional and accommodating for an express service. I will be back for my next service, thanxs More

by Wdhbuck8lmb251
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald
Sep 03, 2024 -

Mercedes-Benz of Marin responded

We're glad to hear you had a positive experience with our express service at Mercedes-Benz of Marin! We look forward to seeing you again for your next visit.

August 31, 2024

Lily was pleasant, knowledgeable and accurate in her timing estimates- all excellent qualities in a service advisor. Great sense of humor which also is appreciated. Other service support staff were frie More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana - service advisor , FRANK ANDRETTA
Sep 03, 2024 -

Mercedes-Benz of Marin responded

Greg, we're delighted to hear that Lily and the team at Mercedes-Benz of Marin provided top-notch service during your visit. Thanks for sharing your positive experience!

August 28, 2024

Dealership was clean, run like clock work, & very organized. The agents are generally professional. The receptionists are friendly and helpful. MZ is quick to offer a loaner car when they deem it nec More

by germanogigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo-Service Dept, Angelo Gomez
Aug 28, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience! We're glad to hear that our team at Mercedes-Benz of Marin provided professional and organized service. We appreciate your feedback and look forward to serving you again in the future!

August 28, 2024

great service, knowledge , attitude. great all around. will come again. recommend it to everyone. service More

by tino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe maligat
Aug 28, 2024 -

Mercedes-Benz of Marin responded

Thank you for the recommendation! We're delighted to hear that our team at Mercedes-Benz of Marin provided great service and knowledge. We look forward to welcoming you back again soon!

Aug 28, 2024 -

tino responded

thank you Joe maligat.

August 28, 2024

Friendly, courteous, efficient, very knowledgeable, professional, very accommodating, great customer service truly care about their customers and make sure they made their needs More

by srbarcata1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Griffis
Aug 28, 2024 -

Mercedes-Benz of Marin responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Marin provided such a positive experience. We appreciate your support and look forward to serving you again!

August 28, 2024

Super good service. My advisor kept me informed along the way including when they found damage to wiring in engine. Waiting area super comfy with snacks & beverages. More

by Gen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilie
Aug 29, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience! We're glad to hear that our team at Mercedes-Benz of Marin kept you well-informed and comfortable during your visit. Enjoy the snacks and beverages next time you're here!

August 27, 2024

Super efficient pick up and drop off. Good experience all around. Bit expensive for a 20,000 mile service. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Aug 27, 2024 -

Mercedes-Benz of Marin responded

Vic, thanks for sharing your feedback! We're glad to hear you had a good experience with the pick-up and drop-off at Mercedes-Benz of Marin. We always try to stay competitive in regards to pricing and we will make sure to review our pricing.

August 27, 2024

Joe Maligat was very thorough in explaining everything and got my care serviced and returned to me as promised. I needed a shuttle Home and back and the driver was very personable and also got me home a More

by Sharonab73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat service advisor
Aug 28, 2024 -

Mercedes-Benz of Marin responded

Sharon, we're delighted to hear Joe and our team at Mercedes-Benz of Marin provided such thorough service. Thanks for sharing your experience!

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