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Mercedes-Benz of Marin
San Rafael, CA
386 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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386 Reviews of Mercedes-Benz of Marin
May 22, 2019
Excellent Experience Yesterday I purchased a car from Mercedes-Benz of Marin. I worked with Mike Christian and David Lu. Mike greeted me when I walked in and had the car Yesterday I purchased a car from Mercedes-Benz of Marin. I worked with Mike Christian and David Lu. Mike greeted me when I walked in and had the car I was interested in ready for me to test drive and all the details. David joined me on the test drive and was extremely knowledgeable about the car. Mike worked me on price and was very understanding of my budget. I didn't feel any pressure from either of them and they were very patient as I made the big decision. Overall, I am very impressed with the team at Mercedes-Benz of Marin and would go back for future purchases. Thank you Mike and David for a wonderful experience and awesome car!! Mikki Wilson More
by Mikki
Employees Worked With
David Lu, Mike Christian
May 18, 2019
Ease and courtesy We were not sure which brand of vehicle we would purchase, but the professionalism and ease of the Mercedes Benz dealership of Marin sealed the deal. We were not sure which brand of vehicle we would purchase, but the professionalism and ease of the Mercedes Benz dealership of Marin sealed the deal. We are new drivers of a GLC 300. We made a purchase of a C class sedan 20 years ago and used the service shop at the dealership for ease and convenience, which helped us feel comfortable returning to make another purchase. Jerry made the experience fun and almost painless, and was very thorough going over the new features in the SUV. Milly in finance was a pro, and made that part clear and comfortable. We are very happy with our deal. More
by San Francisco residents
Employees Worked With
Milly Hu , JERRY MALONE
April 15, 2019
Bad dealership experience I leased my Mercedes 2019 a couple weeks ago and to find out that some of the car specs I was promised wren't there. The sale was very quick I wasn't I leased my Mercedes 2019 a couple weeks ago and to find out that some of the car specs I was promised wren't there. The sale was very quick I wasn't given enough information nor instructions about what the car has and how its used. The car stays in the garage I hardly drive it and I'm very disappointed! More
by Okidoki
Employees Worked With
David Lu , Robin Im
April 06, 2019
Great Experience I had a great experience wth Jerry Malone and Stephen Prasompetch at this dealership. They put together a great offer for me that I could not refuse. I had a great experience wth Jerry Malone and Stephen Prasompetch at this dealership. They put together a great offer for me that I could not refuse. I am so excited to upgrade my vehicle drive away in my new Mercedes paying less than what I was paying before. More
by CKali
Employees Worked With
JERRY MALONE
March 25, 2019
A Very Pleasant Experience As my lease was about to expire in May, I ventured into the dealership to find out my options. From the very start of my visit, I was greeted warmly. As my lease was about to expire in May, I ventured into the dealership to find out my options. From the very start of my visit, I was greeted warmly. My salesperson, Jerry Malone, immediately approached me and took a lot of time to listen to my needs and was able to find the exact car, color and packages that I really wanted. Together with the finance director, they were able to deliver a deal that was within my payment budget. In addition (and this is the best part!), I was able to leave the dealership for a few hours while they got all the paperwork done (who doesn’t hate sitting around for hours?!). When I came back, the car was clean and ready to go and I only spent an additional half hour doing the signing etc. Jerry explained all the technical things on delivery and also promised to be available for any questions or problems I might have. This was the best experience I’ve ever had during a transaction of this type and I would highly recommend him and the entire dealership. More
by Stacey C.
Employees Worked With
Mary Flinn, JERRY MALONE
March 25, 2019
Amazing Teamwork Jerry Malone and the finance team worked very hard to get me in my dream car! highly recommend them. A special thanks to John Aizarani Jerry Malone and the finance team worked very hard to get me in my dream car! highly recommend them. A special thanks to John Aizarani More
by Kirstenkane
Employees Worked With
Robin Im, JERRY MALONE, John Aizarani, HERBERT SCHONIAN
March 12, 2019
Leasing a new car This was a great experience with Jerry Malone. He was extremely helpful with the trade in/lease arrangement and in helping me understand the new equi This was a great experience with Jerry Malone. He was extremely helpful with the trade in/lease arrangement and in helping me understand the new equipment. More
by candy
Employees Worked With
JERRY MALONE, Marilyn Choy
February 22, 2019
Excellent service Jerry Malone and Frank Andretta really listened to what I needed and worked with me to find the best car for me with the best deal. Thank you Frank an Jerry Malone and Frank Andretta really listened to what I needed and worked with me to find the best car for me with the best deal. Thank you Frank and Jerry! More
by Dangerharb
Employees Worked With
FRANK ANDRETTA, JERRY MALONE
February 22, 2019
Frank and Jerrybare the best !! Frank Andretta is amazing. Every car buying experience has been the best and that’s why I continue to come back and always refer my friends without r Frank Andretta is amazing. Every car buying experience has been the best and that’s why I continue to come back and always refer my friends without reservation. Today, Jerry Malone also helped us and he was great too. Sales and service are always friendly, efficient and we couldn’t be happier. Thanks again to Frank and Jerry, Lisa - Sonoma More
by 17147Cedar!
Employees Worked With
FRANK ANDRETTA, JERRY MALONE
February 19, 2019
Thank you Jerry As good an experience as it gets, Jerry made sure I left happy. Looking forward to working with him and Mercedes again in the future. As good an experience as it gets, Jerry made sure I left happy. Looking forward to working with him and Mercedes again in the future. More
by Willywright
Employees Worked With
JERRY MALONE
