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Mercedes-Benz of Marin

San Rafael, CA

4.8
381 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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381 Reviews of Mercedes-Benz of Marin

March 15, 2025

Eliseo Estrada is the consummate professional service technician. His depth of knowledge reflects his years of experience. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Mar 17, 2025 -

Mercedes-Benz of Marin responded

David, thank you for recognizing Eliseo's expertise and professionalism at Mercedes-Benz of Marin. We're proud to have him on our team!

March 13, 2025

Easy efficient and timely appointment. Excellent service and my clean washed car was waiting upon return. More

by bwg228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Mar 13, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear about your positive experience at Mercedes-Benz of Marin! It's great that our team provided efficient service and had your car ready, clean and washed. Thank you for choosing us!

March 11, 2025

Mick is not my assigned advisor but he jumped right in and helped me immediately. So I was able to extend my expiring service agreement and buy 4 new tires with a discount since I had bought the last tir More

by pskipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Mar 12, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience with us at Mercedes-Benz of Marin! We're delighted to hear that Mick went above and beyond to assist you, ensuring everything was taken care of efficiently. We appreciate your trust in our team and look forward to serving you again in the future!

March 09, 2025

Great service department and MBZ loaners available when needed. Honest and respectful representatives. Have been using this dealership for many years. More

by njgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada, Jose Uribe
Mar 10, 2025 -

Mercedes-Benz of Marin responded

Thank you for your continued trust in Mercedes-Benz of Marin! We're delighted to hear that our service department and team have consistently met your expectations. We look forward to serving you for many more years!

March 07, 2025

Great service and provided a loaner that is a car that we are considering for future purchase. More

by Cpkbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Mar 07, 2025 -

Mercedes-Benz of Marin responded

The team at Mercedes-Benz of Marin loves seeing great reviews! Thank you, and we look forward to assisting you with future purchases!

March 06, 2025

Very professional and curious service. Always eager to help and offer best advise with several options. More

by eh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Mar 07, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Mercedes-Benz of Marin provided professional and helpful service. We look forward to assisting you again in the future!

March 05, 2025

Excellent professional and courteous service and communication. Very accommodating of my schedule and did not try to push a sale or vehicle I did not want. More

by MDV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
Mar 06, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience with us at Mercedes-Benz of Marin! We're delighted to hear that our team provided professional and accommodating service without any pressure. We appreciate your feedback and look forward to assisting you in the future! Welcome to the Swickard family!

March 01, 2025

Prompt and professional Service. Don was so great, friendly, compassionate and amazing. I love to work with him all the time More

by Fortune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Mar 03, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience with Don and the team at Mercedes-Benz of Marin! We're delighted to hear that our service met your expectations. We are looking forward to assisting you in the future!

February 27, 2025

It is a huge inconvenience when your car leaves you at the side of the road. Judith made the entire process easier by staying late to receive the tow truck to a courtesy pick up to get repaired vehicle. I More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Santos, my service advisor
Feb 28, 2025 -

Mercedes-Benz of Marin responded

Vince, we're glad to hear that Judith was able to assist you during such a stressful time at Mercedes-Benz of Marin. It's great knowing you're back on the road with your new transmission! Safe travels ahead!

February 27, 2025

good customer service, professional. I was waiting for my car to be serviced and they took me right away. I was done in 2 hrs for Schedule B More

by sherepstn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Feb 28, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that our team at Mercedes-Benz of Marin provided you with prompt and professional service. Thank you for sharing your experience, and we look forward to assisting you again in the future!