Mercedes-Benz of Marin

Service advisor Eliseo made the service visit very easy and pleasant from beginning to end. and pleasant from beginning to end. More

Mick in service dept was great! I felt like I was taken care of and given good value and advice for my car care. Had me in a loaner and on my way with my day super quick. He made ev I felt like I was taken care of and given good value and advice for my car care. Had me in a loaner and on my way with my day super quick. He made everything easy and my car is now running perfect again! Thank you Mick and Mercedes San Rafeal. Highly recommend! More

Donald was very clear in explaining the service my car needed. He went above and beyond in getting me a loaner car, understanding how helpful that would be for me. needed. He went above and beyond in getting me a loaner car, understanding how helpful that would be for me. More

Clean, courteous , welcoming , prompt , comfortable lounge, knowledgeable, friendly, spotless restrooms, professional, always let you know what’s happening lounge, knowledgeable, friendly, spotless restrooms, professional, always let you know what’s happening More

Judith took immediate action to assist me with an issue. I was even set up with a loaner at the last minute! Great employee! I was even set up with a loaner at the last minute! Great employee! More

Brought our new GLC 300 for it's first A service, could not be happier with our experience. Mick was fantastic and got us out of there in short order. Happy to be a customer! not be happier with our experience. Mick was fantastic and got us out of there in short order. Happy to be a customer! More

Had a great saleperson, Rob. Rob went the "extra mile". Also the financial person was very professional. A much better experience than when I made my last purchase/lease at th Rob went the "extra mile". Also the financial person was very professional. A much better experience than when I made my last purchase/lease at this company! More

They handled a software recall on schedule with no problems. Eric was particularly helpful. When they did not have the promised loaner, he was able to find one, which was a brand new car, probably not problems. Eric was particularly helpful. When they did not have the promised loaner, he was able to find one, which was a brand new car, probably not intended to be a loaner. More

Mick was very attentive, he called me every day to explain what they were doing in the car. Great people and awesome work. I’m Pleased!!! explain what they were doing in the car. Great people and awesome work. I’m Pleased!!! More

Clean, organized, highly trained. They stay on top of me to get service on time. They stay on top of me to get service on time. More