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Mercedes-Benz of Marin

San Rafael, CA

4.8
334 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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334 Reviews of Mercedes-Benz of Marin

April 15, 2019

Bad dealership experience I leased my Mercedes 2019 a couple weeks ago and to find out that some of the car specs I was promised wren't there. The sale was very quick I wasn't More

by Okidoki
Recommend Dealer
No
Employees Worked With
David Lu , Robin Im
May 08, 2019 -

Mercedes-Benz of Marin responded

Good Afternoon Okidoki, My name is Robert Kane, Guest Relations Manager for our campus. First, I would like to apologize for your disappointing experience with our dealership. We pride ourselves on offering a level of personal service that is among the best in the world and it greatly concerns all of us when we fail to live up to the expectations of our guests. Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. I welcome the opportunity to discuss this matter further with you at your earliest convenience. Please feel free to contact me directly at 415.233.6509 ext. 5525 or robert.kane@mbofmarin.com We value your business and look forward to hearing back from you. Robert

April 06, 2019

Great Experience I had a great experience wth Jerry Malone and Stephen Prasompetch at this dealership. They put together a great offer for me that I could not refuse. More

by CKali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY MALONE
March 25, 2019

A Very Pleasant Experience As my lease was about to expire in May, I ventured into the dealership to find out my options. From the very start of my visit, I was greeted warmly. More

by Stacey C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Flinn, JERRY MALONE
March 25, 2019

Amazing Teamwork Jerry Malone and the finance team worked very hard to get me in my dream car! highly recommend them. A special thanks to John Aizarani More

by Kirstenkane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Im, JERRY MALONE, John Aizarani, HERBERT SCHONIAN
March 12, 2019

Leasing a new car This was a great experience with Jerry Malone. He was extremely helpful with the trade in/lease arrangement and in helping me understand the new equi More

by candy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY MALONE, Marilyn Choy
February 22, 2019

Excellent service Jerry Malone and Frank Andretta really listened to what I needed and worked with me to find the best car for me with the best deal. Thank you Frank an More

by Dangerharb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK ANDRETTA, JERRY MALONE
February 22, 2019

Frank and Jerrybare the best !! Frank Andretta is amazing. Every car buying experience has been the best and that’s why I continue to come back and always refer my friends without r More

by 17147Cedar!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK ANDRETTA, JERRY MALONE
February 19, 2019

Thank you Jerry As good an experience as it gets, Jerry made sure I left happy. Looking forward to working with him and Mercedes again in the future. More

by Willywright
Recommend Dealer
Yes
Employees Worked With
JERRY MALONE
February 17, 2019

A+ Service Jerry was so awesome to work with. We came I’m looking at a few cars and he was patient, personable & knowledgeable about the brand. We are walking aw More

by Taylorklevins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY MALONE
February 17, 2019

Yay!!! Jerry Malone was awesome! Made my first Mercedes purchase glorious! Didn’t make me feel pressured to buy anything and made me feel good about my decis More

by Madison87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY MALONE
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